Customer Reviews for Universal Epic Universe

Get your tickets for Universal Epic Universe

Average 4.4 out of 5

49 Reviews

  • 5 35
  • 4 7
  • 3 4
  • 2 0
  • 1 3
  • 5 stars:

    Barry Holloway reviewed Universal Epic Universe 28 Oct, 2025

  • 5 stars:

    Good but spited by stardust racers..the Harry Potter dark ride is world class as is the monsters unchained dark ride

    Timothy Duncan reviewed Universal Epic Universe 13 Oct, 2025

  • 5 stars:

    Loved the new park. Lands are small but still had a great day out. Interaction in Nintendo World is amazing. The Ministry is a real wow moment. Isle of Berk is fabulous. Best ride maybe Monsters Unchained.

    Paul Jennings reviewed Universal Epic Universe 13 Oct, 2025

  • 5 stars:

    Colin Threadingham reviewed Universal Epic Universe 13 Oct, 2025

  • 1 stars:

    Worst park, nothing as expected. Went on 2 rides 3 rides were down. Bought express pass waste of money. Not enough to do. Very disappointed. it was also the day that the guy got killed on a ride. Some birthday!

    Trusted Customer reviewed Universal Epic Universe 11 Oct, 2025

  • 4 stars:

    Very hot with almost no shade, otherwise good

    Trusted Customer reviewed Universal Epic Universe 08 Oct, 2025

  • 5 stars:

    This new park was amazing. The detail in the Super Mario section was incredible. You could only get one day on the universal tickets this year but you could buy a separate ticket to do extra days which we wished we’d done as although we got to do all the rides it would have been nice to see and do more. We bought fast passes which were definitely needed as it’s still very busy due to it being new. You also need to get there as early as you can to get on the busy rides first. Some of the lands open early and have some rides running which have less queues.

    Trusted Customer reviewed Universal Epic Universe 08 Oct, 2025

  • 4 stars:

    Samantha Walker reviewed Universal Epic Universe 07 Oct, 2025

  • 5 stars:

    Kieron reviewed Universal Epic Universe 07 Oct, 2025

  • 3 stars:

    Lovely park few teething problems once these sorted will be amazing

    Trusted Customer reviewed Universal Epic Universe 06 Oct, 2025

  • 5 stars:

    Lindsay Mcrobbie reviewed Universal Epic Universe 03 Oct, 2025

  • 5 stars:

    Undoubtedly a visual experience alone and not just the rides .

    William reviewed Universal Epic Universe 30 Sep, 2025

  • 5 stars:

    Sophie Smith reviewed Universal Epic Universe 27 Sep, 2025

  • 5 stars:

    Most enjoyable although the queues can be excessive

    Brian Ford reviewed Universal Epic Universe 26 Sep, 2025

  • 4 stars:

    Loved the feel of the park and the entrances via the portals are dramatic The overall rides are OK but other than monsters and stardust they are not world class as much as you would expect The Harry Potter ride is overrated and in fact the queue line is more spectacular than the actual ride and why anybody would queue 2 hours for donkey kong is beyond me The food however is far and above what you would expect in a theme park and the character interaction is excellent

    David Presbury reviewed Universal Epic Universe 22 Sep, 2025

  • 3 stars:

    A lot of walking, long queues and rides continually breaking down

    Trusted Customer reviewed Universal Epic Universe 13 Sep, 2025

  • 5 stars:

    Hiran Shah reviewed Universal Epic Universe 13 Sep, 2025

  • 5 stars:

    Trusted Customer reviewed Universal Epic Universe 11 Sep, 2025

  • 5 stars:

    Susan Lowe reviewed Universal Epic Universe 11 Sep, 2025

  • 3 stars:

    For some reason this park seems hotter than the rest! Perhaps it is lack of shade. I fortunately the wait times for rides are just crazy and we did feel that some of them were overrated. Mine Cart Madness was a fun ride but not worth waiting anything over an hour. Mario Kart Bowsers Challenge was very disappointing, there was just too much going on and my daughter and I didn’t have a clue what it was about! Dark Universe was actually really great, Curse of the Werewolf was such a fun coaster, just wish it was a little longer. And the Frankenstein Experiment was brilliant, it’s so well done! Sadly we didn’t get to do the HP rise or any of How To Train Your Dragon due to extreme wait times but this part of the park looks incredible. My partner did Stardust Racers which he said is up there as one of the best coasters he’s been on! We are at Pizza Moon - terrible! Awful pizza and the manager was very rude to us!

    Trusted Customer reviewed Universal Epic Universe 07 Sep, 2025

  • 5 stars:

    Lynn Davies reviewed Universal Epic Universe 05 Sep, 2025

  • 5 stars:

    Good coasters didn't have to queue as long as I was expecting for rides given it's a new park.

    Trusted Customer reviewed Universal Epic Universe 05 Sep, 2025

  • 5 stars:

    Trusted Customer reviewed Universal Epic Universe 04 Sep, 2025

  • 4 stars:

    Has the potential to be AMAZING, but a few teething issues such as rides being unreliable, too few things to do and lack of shade let it down whilst new.

    Trusted Customer reviewed Universal Epic Universe 01 Sep, 2025

  • 3 stars:

    Trusted Customer reviewed Universal Epic Universe 01 Sep, 2025

  • 5 stars:

    Wonderful. The theming was incredible. Isle of Berk, unreal. Disney, take note.

    Trusted Customer reviewed Universal Epic Universe 31 Aug, 2025

  • 5 stars:

    Jessica Gill reviewed Universal Epic Universe 30 Aug, 2025

  • 5 stars:

    Great park

    Trusted Customer reviewed Universal Epic Universe 27 Aug, 2025

  • 5 stars:

    Excellent in all aspects!!

    Trusted Customer reviewed Universal Epic Universe 26 Aug, 2025

  • 5 stars:

    Brandon reviewed Universal Epic Universe 25 Aug, 2025

  • 5 stars:

    Elizabeth Smith reviewed Universal Epic Universe 22 Aug, 2025

  • 5 stars:

    Peter Westbury reviewed Universal Epic Universe 20 Aug, 2025

  • 5 stars:

    Michael Chandler reviewed Universal Epic Universe 20 Aug, 2025

  • 5 stars:

    Laura Seedat reviewed Universal Epic Universe 19 Aug, 2025

  • 1 stars:

    I tried to purchase express passes for an amusement park, but the price difference between GBP and EUR was way too high. I decided to cancel the payment, but there was absolutely no way to contact anyone from the company. I’ve lost over €100, and I feel completely ignored. Very disappointing experience — I would not recommend this service at all.

    Laure Occhipinti reviewed Universal Epic Universe 14 Aug, 2025

  • 5 stars:

    Dean White reviewed Universal Epic Universe 13 Aug, 2025

  • 4 stars:

    You can tell it's an outstanding new park with 5 universes. Due to the classics of being a new park, there are long queues of average 2 hs and the ride tend to constantly 'break', have delays and/or close for long periods of time. Once it's functioning properly, it will be an amazing theme park

    Trusted Customer reviewed Universal Epic Universe 12 Aug, 2025

  • 4 stars:

    Architecture was amazing, visually stunning. The isle of berk and Mario land were amazing. Rides were fantastic. Not a lot of areas for rest or shade in the high heat. Harry Potter area only had one ride and no single ride or fast pass which meant a very long wait for everyone Well with a visit for isle of berk alone and we enjoyed the day

    Trusted Customer reviewed Universal Epic Universe 12 Aug, 2025

  • 5 stars:

    Fantastic new addition 👌

    Cameron Ferguson reviewed Universal Epic Universe 12 Jul, 2025

  • 5 stars:

    Amazing, epic, all the superlatives but crikey it's hot, take a fan and a hat!

    Trusted Customer reviewed Universal Epic Universe 07 Jul, 2025

  • 5 stars:

    We only had one day at Epic but it was great, best lands were the Dragons and Monsters, the coaster in Berk was amazing and the Werewolf ride was so good, the Ministry of Magic was amazing to look at but the ride itself was good but not amazing, Nintendo World is great to look at but Mario Karts wasn’t good, Donkey Kong was great, you definitely need a couple of days to do park justice

    Trusted Customer reviewed Universal Epic Universe 23 Jun, 2025

  • 5 stars:

    Purchased an express pass for Universal Orlando's Epic Universe. Clear communication about my purchase and how to pick up my ticket. I highly recommend.

    Lynne Sharples reviewed Universal Epic Universe 23 Jun, 2025

  • 4 stars:

    Trusted Customer reviewed Universal Epic Universe 18 Jun, 2025

  • 5 stars:

    Michelle Hilton reviewed Universal Epic Universe 18 Jun, 2025

  • 1 stars:

    Poor. Yes it was the previews but we didn’t rate the park at all.

    Laura Blackman reviewed Universal Epic Universe 18 May, 2025

  • 5 stars:

    Greg Reynolds reviewed Universal Epic Universe 12 May, 2025

  • 5 stars:

    Great.

    Trusted Customer reviewed Universal Epic Universe 26 Jan, 2025

  • 5 stars:

    Trusted Customer reviewed Universal Epic Universe 15 Jan, 2025

  • 5 stars:

    Trusted Customer reviewed Universal Epic Universe 05 Dec, 2024