Loews Portofino Bay Hotel

Loews Portofino Bay Hotel

5 star hotel


Universal Orlando Resort™

Tripadvisor score

7082 Reviews

Hotels & Parks benefits

  • Universal Express Unlimited™
    Skip the regular park queues!†
  • Early Park Admission*
  • FREE Transportation

Rooms Available


Relax in surroundings inspired by the beauty, charm and romance of an escape inspired by the famed seaside village of Portofino, Italy. Here, perfectly appointed rooms and suites welcome you home each day. Laid-back outdoor cafes and a serene harbour invite you to explore the colourful piazza along the waterfront where water taxis whisk guests to the parks. Colourful, classic Italian, sun-splashed architecture reveals three enticing pools, offering every level of relaxation and a soothing spa promises blissful renewal. Every day and night, stylish lounges let you unwind and incredible restaurants treat you with deliciously delightful culinary tours of Italy. This is truly la dolce vita—the sweet life.

General Policies

  • Age Requirements: Bookings must contain at least one person who is 21 or older.
  • Check-in Requirments: A major credit card and photo I.D. is required upon check-in to cover incidental charges. Check-in is at 4.00pm and check-out is at 11.00am.
  • Rollaway Beds: Rollaway beds are available on a first-come, first-served basis through Star Service Hotline for $35 per day, plus 12.5% sales tax. One rollaway bed is allowed per room.
  • Smoking Policy: All Universal resort hotels are 100% smoke-free. The non-smoking policy applies to all hotel areas, except for designated outdoor smoking areas. The cleaning fee for smoking in guest rooms is $250.
  • Housekeeping: All Universal hotels are currently offering a contactless housekeeping service. Fresh linens, towels, and bathroom amenities will be delivered to your guest room door upon request. The availability of some offerings at Universal hotels may be temporarily limited.


  • Highlights

    Staying at a Universal hotel is the best way to experience all that Universal Orlando Resort has to offer. As you’re actually staying in Universal you'll receive special theme park benefits exclusive to Universal hotel guests.

    When you stay at Loews Portofino Bay Hotel you’ll enjoy la dolce vita - the sweet life with the theme park benefits below…

    • FREE UNLIMITED EXPRESS RIDE ACCESS^Ride more, ride faster, with Universal Express Unlimited - included for the duration of your stay. Skip the regular queues at participating rides and attractions at Universal Studios Florida and Universal Islands of Adventure (valid theme park admission required)
    • EARLY PARK ADMISSION*: Breeze into the Wizarding World of Harry Potter™ and Universal Volcano Bay up to an hour before the parks open (Valid theme park admission required)
    • FREE WATER TAXIS & SHUTTLES: Get to the parks in one of the complimentary water taxis or shuttle buses and get to the fun fast!
    • PRIORITY SEATING AT RESTAURANTS: Just for being a guest at Loews Royal Pacific Resort, you’ll receive priority seating at select restaurants throughout Universal Orlando Resort
    • RESORT-WIDE CHARGING PRIVILEGES with your room key.
    • COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal
  • Room Upgrade

    • Bay View Rooms
    • Deluxe Rooms
    • Club Level Rooms - get additional perks like exclusive access to the Portofino Club Lounge with free continental breakfast, evening beer and wine, personal concierge service and more
    • Despicable Me Kids Suite

    Rollaway beds are available if required in all room types on a first-come, first-served basis for $35 per day, plus tax. There is a maximum of one rollaway bed allowed per room.

  • Location

    Loews Portofino Bay Hotel is well placed within Universal Orlando Resort - the Universal Parks and Universal CityWalk are just a short walk along the walking paths or minutes away by water taxi or shuttle. The hotel is also well-placed for everything else Orlando has to offer too. International Drive, SeaWorld, Discovery Cove and Aquatica are an easy 10 to 15 minute drive away. Orlando International Airport and Walt Disney World are only a 20-minute drive from the hotel.

  • Parking Charges

    Fees are subject to change without notice.

    • Self-parking at $31 plus tax per night for overnight guests.
    • Valet parking at $40 plus tax per night for overnight guests.
  • Facilities

    • 3 themed swimming pools - Beach Pool, Villa Pool and Hillside Pool
    • Waterslide and sandy beach
    • Complimentary fitness centre
    • Games room
    • Mandara Spa® - indulge in pampering skin care, wraps, body treatments, hair and nail care and massages (fees apply)
    • Nightly Musica della Notte - a musical celebration capturing the romance and charm of Italy (weather permitting)
    • Bocce ball courts
    • 4 gift and retail shops
    • Jogging and walking paths
  • Accessibility

    Wheelchair accessible are rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking.
  • Resort Address

    5601 Universal Blvd



Why we love it

This hotel is perfect for couples looking for a romantic getaway, families wanting an extra bit of luxury and any foodies. Enjoying some gelato whilst sitting, looking out over the harbour, as the sun sets is truly magical.

The exterior of the hotel is under renovation. The work is estimated to be completed by 31 December 2024. During this time, scaffolding is in place in certain areas of the hotel. There may be intermittent noise and dust. Some walkways may be re-routed. Some guest rooms may have views blocked by scaffolding or sheeting over the windows. Club lounge window views will be obstructed through 31 May 2024. Views from the Harbor Piazza shops and dining outlets may be blocked by scaffolding and fencing through 31 July 2024. All of the hotel’s services, shops, restaurants and bars are available with the exception of Trattoria del Porto which will re-open by 20 May 2024, after a full renovation. The hotel’s swimming pools will remain open throughout the hotel renovation. Scaffolding and intermittent noise will impact the pools when the renovation progresses to different areas. The hotel offers three swimming pools and only one pool will be impacted at any time.

Hotel Facilities

  • Bar
  • Beach
  • Business Center
  • Concierge Services
  • Feature Pool
  • Fitness Centre
  • Free Park Shuttle
  • Free Wi-Fi
  • Full-Service Spa (additional charges apply)
  • Games Room (additional charges apply)
  • Jogging Trail
  • Pool with Slide
  • Quick-Service Dining
  • Restaurants
  • Signature Dining
  • Starbucks Coffee
  • Valet Parking
  • Wheelchair Access

Our top tips

Parking in the Universal Orlando car park costs $27 per day, or you can pay extra to upgrade to Prime Parking or Valet. But if you arrive after 6pm, you can park for free (on non-Halloween Horror Nights event nights).

Parking in the Universal Orlando car park


  • Family eating at Mama Della's Ristorante, Loews Portofino Bay Hotel

    Mama Della's Ristorante℠

    At Mama's house, hospitality is a tradition with authentic Italian cooking and strolling musicians to make you feel right at home. Take a seat and enjoy a menu of authentic dishes from Tuscany, Naples, and Piemonte, plus family dining house specialties like Insalata Mama Della and the best lasagna this side of Sicily. Complement your meal with an extensive wine list and save some room for coffee, tiramisu, and cannoli.

  • Bice Ristorante at Loews Portofino Bay Hotel

    Bice Ristorante

    What began in 1926 as a small trattoria in Milan is now an international network of Bice Ristorantes offering Northern Italian cuisine and superb service in an elegant atmosphere. Fresh pasta is rolled daily to create the authentic menu of exquisite dishes, from seafood fettuccini to veal scaloppini and beyond. Don’t forget to save room: A pastry chef crafts decadent desserts like tiramisu and limoncello cheesecake each day.

  • Trattoria del Porto at Loews Portofino Bay Hotel

    Trattoria Del Porto™

    For family-friendly fare with a touch of Italian charm, head to this casual full-service restaurant where you can dine indoors or out overlooking the picturesque bay. Start your morning with hot pancakes, eggs, baked goods, fruit, coffee and juice. Dinner brings a menu of soups, salads, steak, fish and more. And with an in-house pastry chef, you won't want to miss dessert.

  • Sal's Market Deli at Loews Portofino Bay Hotel

    Sal's Market Deli™

    Dine on Italian staples like homemade pizzas, sandwiches, salads, meats, cheeses and fresh fruit. Enjoy your meal with a glass of wine or Italian beer inside, picnic outside on the piazza, or place your order to go for a quiet night in.

  • The Thirsty Fish at Loews Portofino Bay Hotel

    The Thirsty Fish™

    Watch the sun set over the harbour at this casual waterfront bar featuring champagne, beer, wine and cocktail menus as well as cigars and small appetizers (must be 21 or older to consume alcoholic beverages with a valid photo ID).

  • Splendido Bar & Grill at Loews Portofino Bay Hotel

    Splendido Bar & Grill™

    Snack a little or a lot on burgers, pizzas, sandwiches, salads and more with poolside delivery service or standard table service. Stay cool with artisan popsicles and novelty ice cream bars, or satisfy your sweet tooth with cookies and brownies. Then toast a day well spent with a sea of speciality drinks.


  • Ice cream flavours at Gelateria, Loews Portofino Bay Hotel


    Enjoy artisan gelato, delectable milkshakes, smoothies, biscotti and more, along with specialty coffee and espresso.

  • Teens ordering at starbucks, Loews Portofino Bay Hotel


    Choose from a menu of pastries, sandwiches, teas, smoothies and world-famous Starbucks Reserve® coffee at this shop on the Harbour Piazza.

  • Room service delivery at Loews Portofino Bay Hotel

    Room Service

    24-hour room service is available every hour, every day. Whether you need an early breakfast in bed or a craving for a midnight snack, you'll find a great selection of menu options to choose from.


Universal Orlando Resort Tickets Reviews

Average 4.7 out of 5

31808 Reviews

  • 5 24,806
  • 4 5,809
  • 3 391
  • 2 534
  • 1 268
  • 5 stars:

    Shelley Anderson reviewed Universals Islands of Adventure 21 Jul, 2024

  • 5 stars:

    Shelley Anderson reviewed Universal Studios Florida 21 Jul, 2024

  • 4 stars:

    Trusted Customer reviewed Universal Studios Florida 20 Jul, 2024

  • 4 stars:

    Trusted Customer reviewed Universal's Volcano Bay Water Theme Park 20 Jul, 2024

  • 4 stars:

    Trusted Customer reviewed Universals Islands of Adventure 20 Jul, 2024

  • 5 stars:

    Very busy park by far the busiest of all the parks I went to. Themed and geared in my view for the younger kids lots to do and see can be expensive for food and drink. Ice and water are free so if you don’t pitches a refillable cup remember to bring your own. $14 for a refillable which lasts one day.

    Brian Mcgilton reviewed Universal Studios Florida 20 Jul, 2024

  • 5 stars:

    Need to get to this park before 9:30 it fills quick then they shut the park. They use wrist bands you scan for the water rides so no big cues. Perfect park for hotter days. Remember to top up the sun cream.

    Brian Mcgilton reviewed Universal's Volcano Bay Water Theme Park 20 Jul, 2024

  • 5 stars:

    You only scratch the surface of this park in one day. You need a few day to get round this park. The tickets are for all 3 universal parks so you can take the Harry Potter train to the other park if you reach that far in a day.

    Brian Mcgilton reviewed Universals Islands of Adventure 20 Jul, 2024

  • 5 stars:

    Trusted Customer reviewed Universals Islands of Adventure 20 Jul, 2024

  • 5 stars:

    Trusted Customer reviewed Universal Studios Florida 20 Jul, 2024

  • 5 stars:

    Trusted Customer reviewed Universal's Volcano Bay Water Theme Park 20 Jul, 2024

  • 5 stars:

    Trusted Customer reviewed Universal Studios Florida 18 Jul, 2024

  • 5 stars:

    Trusted Customer reviewed Universal's Volcano Bay Water Theme Park 18 Jul, 2024

  • 5 stars:

    Trusted Customer reviewed Universals Islands of Adventure 18 Jul, 2024

View all 31,808 customer reviews


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