Customer Reviews for Universal Volcano Bay

5 stars:

Catherine Hardman reviewed Universal Volcano Bay 15 Sep, 2026

1 stars:

used to love this park, but now its not a safe place for families with special needs that dont fit in check box

Marie Tolman reviewed Universal Volcano Bay 15 Sep, 2026

1 stars:

This was meant to be the day, were the whole family relaxed and had fun, sadly it didn't transpire in this way. The women ( manager at concerge, was rude, un compassionate, and basically didn't care for peoples safety. Our cups and belongings were stolen. I was injured a few times, because the lady didn't honour the accessability pass already been awarded to me in Universal, it left me in vulnerable position, on two experiences, I passed out in water and nearly drown, the staff were incrediabled both times the life gaurds jumped into water and saved me. You can imagine the trauma of family witnessing this. Universal parks is place we have always visited because it felt safe, for our family with various special needs, it is no longer safe, at this point I never want to go back after visiting our safe happy place for nearly 30 years

Marie Tolman reviewed Universal Volcano Bay 15 Sep, 2026

5 stars:

Charlene Morgan reviewed Universal Volcano Bay 14 Sep, 2026

5 stars:

Trusted Customer reviewed Universal Volcano Bay 14 Sep, 2026

5 stars:

Best water park

Simon Hall reviewed Universal Volcano Bay 14 Sep, 2026

5 stars:

Probably the best water park. Take sunscreen

Christian Walton reviewed Universal Volcano Bay 14 Sep, 2026

5 stars:

Don’t manage to go this trip but it is a great park Rides a bit more extreme than the Disney water parks and that’s why we love it

Joanna Saunders reviewed Universal Volcano Bay 13 Sep, 2026

5 stars:

Trusted Customer reviewed Universal Volcano Bay 13 Sep, 2026

5 stars:

Great water park with lots of fun slides, waves and free sunbeds to use.

Penny Chiocchi reviewed Universal's Volcano Bay Water Theme Park 12 Sep, 2026

4 stars:

Went twice. Second visit was far quieter and enjoyed much better. Food prices and queues can be extreme. Toilet/changing areas were lovely.

Trusted Customer reviewed Universal Volcano Bay 12 Sep, 2026

1 stars:

Didn’t go

Trusted Customer reviewed Universal Volcano Bay 12 Sep, 2026

5 stars:

Trusted Customer reviewed Universal Volcano Bay 12 Sep, 2026

5 stars:

Volcano Bay is by far the best water park in Florida for us. We absolutely love it and have a brilliant time every time we visit. Great rides and somewhere we’ll definitely keep coming back to!

James Brown reviewed Universal Volcano Bay 12 Sep, 2026

5 stars:

Trusted Customer reviewed Universal Volcano Bay 12 Sep, 2026

5 stars:

Best water park in Orlando some great drop slides family water rides and large wave pool Use the advantage universal hotel guests get to have early entry 30 mins before ordinary guests to grab a good slot either by the main wave pool or around the park with an umbrella (it gets really hot) we tended to go early do rides without much queues and then leave about 11.30 Have a look at some of the food stands as quite a lot of items here not available in the parks

David Presbury reviewed Universal Volcano Bay 10 Sep, 2026

5 stars:

Stacey Murphy reviewed Universal Volcano Bay 10 Sep, 2026

5 stars:

Trusted Customer reviewed Universal Volcano Bay 10 Sep, 2026

5 stars:

Paula reviewed Universal Volcano Bay 10 Sep, 2026

5 stars:

Hannah Smith reviewed Universal Volcano Bay 10 Sep, 2026