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Get help with the most popular questions

Before you get in touch, our Frequently Asked Questions page may be the fastest and easiest way for you to get the answers you need to specific questions. Find answers to the most popular frequently asked questions including ticket and date amendments, Disney theme park reservations, ticket delivery, balance payments, cancellations, ticket returns and more. 


New bookings

  • To get a new quote or for advice on a new ticket or Orlando hotel booking, please email [email protected].
  • For advice on Disneyland Paris hotels please email [email protected] 

Existing bookings