Contact Us

We'd love you to get in touch…

Get help with the most popular questions

Before you get in touch, our Frequently Asked Questions page may be the fastest and easiest way for you to get the answers you need to specific questions. Find answers to the most popular frequently asked questions including ticket and date amendments, Disney theme park reservations, ticket delivery, balance payments, cancellations, ticket returns and more. 


Please call our Sales Team free on 085 208 9029. Lines are currently open 10.00am-8.00pm Monday to Friday and 10.00am-6.00pm on Saturdays/Sundays

  • Choose option 1 if you would like to speak to a Disneyland Paris specialist
  • Choose option 2 for all other destinations, including Orlando.

Existing Bookings

If you already have a booking with please call our Customer Service Team directly on 085 208 9029 (then select option 2 and option 2 again). Lines are currently open 10.00am-8.00pm Monday to Friday and 10.00am-6.00pm on Saturdays. Closed on Sundays.


We are currently experiencing extremely high volumes of email and our average response time for email is longer than we would like, taking up to 7 days. It is recommended you contact us by phone or live chat for the quickest response to your query. 

New bookings

  • To get a new quote or for advice on a new ticket or Orlando hotel booking, please email [email protected]
  • For advice on Disneyland Paris hotels please email [email protected] 
  • Travelling in a group of more than 8 people? We offer a personalised service to help plan your itinerary plus exclusive prices for large groups. Get in touch with us on [email protected] with your group details and we will be happy to help.

Existing bookings