Contact Us in Dublin

We'd love you to get in touch...

COVID-19 Update

This is an exceptionally busy and difficult time for the travel industry and for you - our customers. We are endeavouring to do all we can to assist you. However, due to the volume of calls and emails we are receiving, our response time may be slower than usual. We ask you to:

  • Read our Coronovirus Amendment and Cancellation Policy and
  • Be patient.  We will help and we will get to your call, emails and questions. Our customer service team are all working hard to help all customers, particularly those due to travel in the coming days.

We are currently contacting customers who have booked USA attraction tickets with a DEPARTURE DATE UP TO 31 OCTOBER 2021 to discuss cancellation and amendment options.

At this time, holidays departing from November 2021 onwards are expected to go ahead as planned. However, should the USA border remain closed to UK and EU nationals beyond the end of October, please be assured a member of our Customer Service Team will contact you closer to your holiday departure date and there is no need to contact us at this time. 

Due to the volume of customer queries being dealt with, we are currently unable to respond to email enquiries within an acceptable time period and encouraging all customers to call our Customer Service Team who are ready to help. Please call our Customer Service Team on 1800 927 467 for the fastest response to your questions.


Like many businesses at the moment, we are operating with less staff due to COVID-19. As such, we have reduced our hours of operation to the following:

Monday - Friday

10.00am - 4.00pm

Saturday & Sunday



Please call us free on 1800 927 467

  • Choose option 1 for expert advice and to make a new ticket or hotel booking
  • Choose option 2 for all existing bookings

NOTE: if you wish to amend a hotel booking in any way, please email [email protected]

If you're calling from outside of Ireland, please dial +353 (1) 902 2271 or +353 (1) 902 2273.


We are currently unable to respond to email enquiries within an acceptable time period.  If you have an existing booking that you need to cancel or amend please refer to our Coronovirus Amendment and Cancellation Policy.
The quickest way to contact us is by phone or live chat during our reduced opening times of 10.00am to 4.00pm Monday to Friday.


Call... Click or Collect! We offer the same fantastic service!

New tickets arrive with us in Dublin every day, ready for delivery via secure Fastway Courier. You will now need to pre-order your tickets if you want to collect from our office on Harcourt Road. We can discuss all your ticketing requirements on the phone and then you can collect your tickets. Alternatively, we can secure courier tickets out FREE of charge (guaranteed within 7 days).
Regus Harcourt Centre
Block 4
Harcourt Road
Dublin 2