Delivery, Cancellations and Returns

Delivery

We put a lot of care into packaging and delivering your tickets and have a great in-house team who pack and check them personally before they are sent out. Not only do we provide you with real park tickets (unless advised otherwise) but also a luxury ticket wallet to keep them safe and sound on your travels.

Free Delivery (within Ireland)

You will receive your tickets within 7 days of full payment being received and confirmed, though speedier delivery options (even next day) are also available. If for any reason your delivery takes longer than expected, we will keep you informed and updated as to when you will receive your tickets. Please note, additional fees will apply for overseas delivery.

Delivery Options

  • Standard Delivery - within 7 days of full payment: €0.00
  • Priority Delivery - within 3 working days of full payment: €10.50
  • Overseas Postage (for Non-Ireland Residents): €18.00

We send our tickets via a trusted delivery service, meaning they are tracked and delivered safely and securely straight to your front door.

Click here for full terms and conditions.

Returns

We know that sometimes for one reason or another you may need to change or cancel your booking and we will always try to be as accommodating as possible to help you do so.

Need to change my booking

If you need to change your booking before your tickets have been dispatched, please inform us as soon as possible, any changes to your booking are subject to a €25 admin charge (per booking) and will take effect once we have responded to your request. Remember: If you are changing your attraction tickets, you need to be aware that the difference in price between the tickets in question may increase closer to the date of your departure, therefore try to contact us as soon as possible.

  • Call us: 1800 927 467 (Please choose option 3 to speak to the After Sales Team)

Click here for full terms and conditions.

Need to cancel my booking before tickets have been sent out

If you need to cancel a booking before your tickets have been dispatched, please let us know as soon as possible. Any cancellation requests are subject to charges detailed on the relevant ticket description page and will take effect once we have responded to your request.

  • Call us: 1800 927 467 (Please choose option 3 to speak to the After Sales Team)

Click here for full terms and conditions.

Need to return my tickets and cancel booking

If you wish to return your tickets, please let us know as soon as possible by calling our customer services team on 1800 927 467. Any cancellation and return requests are subject to charges on the relevant ticket description page and will take effect once we have responded to your request and received the tickets back from you.

  • Call us: 1800 927 467 (Please choose option 3 to speak to the After Sales Team)

Click here for full terms and conditions.