Contact Us


Like many businesses at the moment, we are rebuilding our Customer Contact Teams after the impact of COVID-19. As such, we are currently operating at reduced hours.

Opening Times:

Mon-Fri 09.00am - 7.00pm
Sat Sales 10.00am - 6.00pm
Sat Customer Service 10.00am - 4.00pm
Sun Sales Closed
Sun Customer Service Closed


We expect to extend our opening times very soon.


Please call us free on 0800 223 0324 (or 0044 203 195 0655 if calling from overseas). 

  • Choose option 1 if you would like to speak to a Disneyland Paris specialist, 
  • Choose option 2 for all other destinations, including Orlando.
  • Alternatively, for all existing bookings dial 0203 904 4988 to get straight through to our admin team


For new bookings

  • To get a new quote or for advice on a new booking, please email [email protected]
  • Travelling in a group of more than 8 people? We offer a personalised service to help plan your itinerary plus exclusive prices for large groups. Get in touch with us on [email protected] with your group details and we will be happy to help.

For existing bookings

Please note, due to the large volume of emails we are receiving following the re-opening of the USA border, our average response time for email is longer than we would like and can take up to 7 days. The quickest way to contact us is by phone or live chat during opening hours of 09.00am to 7.00pm Monday to Friday.



For ticket returns or in the very unlikely circumstances that you have a complaint, please write to us at:
171E Wingate Square

Oliver Brendon - Chief Executive & Founder

Other travel brands that we own

We also sell over 3,000 worldwide experiences on