Lowest Price Promise
We will not be beaten on price! Our price promise ensures that you are getting the best value Attraction Tickets or Hotel + Theme Park Ticket Packages.
We believe that the prices of the tickets and services on our website represent excellent value. Consequently, if you book and pay in full via the website and subsequently find the exact same service or tickets cheaper elsewhere with a fellow ABTA member, we will pay you the difference in price.
Likewise, if you are yet to book or order and find the exact same tickets or services cheaper on another ABTA member site, we will match the price.
If you find the same ticket or service cheaper after confirming your order with us, we will refund the difference to you.
The above promises are subject to:
- Your notification in writing to us of the cheaper price, within 7 days of your receipt of our confirmation of your order or booking.
- Our validation (at our absolute discretion) that the cheaper price published elsewhere on another ABTA member site, is in respect of tickets or services that are exactly the same ie they are on the same:
- departure/check-in/validity and are for the same duration
- board basis and include the same extras or added value (eg theme park admission tickets, dining,
free gift, payment by deposit)
- ticket fulfilent (e.g. gate-ready tickets offering instant admission)
- ticket type as your confirmed order with us (single tickets only - this price guarantee excludes
- Our reserved right to withdraw any added value (eg payment on deposit or free gift) that we would normally send with tickets.
- Special discount offers, group bookings or promotional ticket prices are excluded from this guarantee.
- Tickets must be new and in stock for purchase on that same day and the price we match must be available for purchase on that day.
- The cheaper price must be inclusive of all additional charges, fees and delivery costs.
- The cheaper price must be in pounds sterling and be available to purchase at the time you notify us of it.
- The price match guarantee will not apply where you compare a cheaper combined price for a ticket and accommodation bought separately with one of our packages.
- For any price matched ticket, we will supply the equivalent STANDARD ticket (not FLEX or FLEX-PLUS) where applicable.
- We reserve the right to validate any quotes given by email by a fellow ABTA member before agreeing to match the price.
We very much look forward to being of service to you.