Careers

Job Title: Product Executive

Location: London SW9 8PL (Hybrid Remote)

Job Type: Full-time, Permanent

Salary : Circa £28,860 depending on experience

About the Role

As Product Executive, you will be responsible for the precise setup, pricing and content management of our ticket and hotel products. You will accurately load rates, margins and API data across our systems while maintaining high levels of accuracy across all customer-facing pages and back-end reservations systems including content, logistical details and great imagery for both ticket-only and hotels.

You will assist with loading special offers and ensure all key details customers require are accurate. You will play a key role in maintaining established relationships with external suppliers and internal teams, ensuring product launches, special offers and seasonal updates run seamlessly.

Key Responsibilities:

Supply & System Operation

• Load and maintain negotiated rates, seasonal dates and pricing contracts promptly.
• Keep product availability calendars up to date across internal systems.
• Audit and verify system-generated customer documentation for accuracy.
• Serve as the point of contact for system and inventory queries from Sales, Operations, Marketing, and API teams.

Content & Commercial Management

• Maintain accurate product descriptions, copy and high-resolution imagery across all customer-facing websites.
• Optimise content using basic SEO best practices to boost search rankings.
• Assist with margin settings and review margin reports to help maximise revenue and profitability.

Supplier Liaison

• Build and maintain relationships with suppliers to verify inventory accuracy and identify expansion opportunities

About You

We are looking for a commercially minded, positive team player with a genuine passion for travel. You’ll thrive in our friendly, close-knit team where everyone backs each other, and you naturally enjoy connecting and collaborating across other departments. While you love being part of a supportive, cohesive team, you are equally happy taking initiative, taking ownership, and driving your own tasks forward.

• High attention to detail, strong analytical logic and a flexible approach to mastering our tech systems are a must.
• Prior experience with a CMS or API product loading is a major plus, but an eagerness to learn matters most.
• Confidently connect and collaborate with both external suppliers and cross-functional internal teams, including Sales, Marketing, Ops, and Tech/API.

Essential Requirements

• Candidates must already possess the right to work in the UK. We cannot provide visa sponsorship for this role.
• Must be able to work from our Brixton office 2 days per week, usually Tuesday and Friday, London SW9 8PL.

About Us

AttractionTickets.com is the UK’s leading provider of theme park and attraction tickets and packages, specialising in official gate-ready entries to world-famous destinations like Walt Disney World Resort, Universal Orlando Resort, SeaWorld Parks, and Disneyland Paris.

Founded in 2002 and now employee-owned, the company has served over 15 million customers and prides itself on combining real value and fast service: tickets are delivered digitally for instant access, at prices consistently lower than at the gate, backed by a lowest price promise. With a customer-focused ethos of Adding Happiness® to holidays, AttractionTickets.com offers expert advice, secure booking, premium extras and top tips, all reinforced by more than two decades of trusted partnerships with the world’s top attractions.

Our Social Impact

Beyond our business, we're dedicated to making a difference. Our founder and CEO runs an in-house charity, Play It Forward (playit-forward.org). We regularly hold events like cake sales, rounders, and sports days to raise money for this important cause. There's even an annual trip to Southern Zambia where you can see the charity's education, nutrition, and health projects in action.

What’s in it for You?

At AttractionTickets.com, our promise is to build a workplace based on Community, Purpose, Autonomy, and Clarity. A working culture that values your strengths, prioritises your personal development, and does not micromanage. We trust our people to do their best for the company and our customers by Adding Happiness® in everything they do.

The Perks & Benefits:

• Profit sharing
• Flexitime
• Casual dress
• Company events
• Paid volunteer time
• Health & wellbeing programme
• Life insurance
• Enhanced maternity leave & Enhanced paternity leave
• Bereavement leave
• Cycle to work scheme

How We Work Together:

• Belonging from Day One: We ensure every new team member is set up for success with a structured onboarding journey that connects them to our mission and values immediately.
• Clarity in Performance: No more guessing. We provide clear role levels, defined career paths, and ongoing feedback so you always know where you stand and how you’re growing.
• Transparent Communication: You deserve the 'why' behind the 'what.' We maintain a consistent rhythm of business updates and open feedback channels to ensure your voice is heard and valued.
• Empowered Leadership: We invest in leaders who coach rather than control. Our managers are here to provide the trust and psychological safety you need to do your best work.

Living Our Values

At Attraction Tickets Ltd, our S.H.A.R.E. values shape everything we do:

• Succeed Together: We collaborate, support one another, and celebrate collective success.
• Honest & Open: We communicate transparently, give and receive feedback respectfully, and own our actions.
• Act with Purpose: We focus on what matters most, making thoughtful decisions that drive results.
• Remain Curious: We ask questions, seek better ways of working, and continually learn.
• Exceed Customer Expectations: We go above and beyond to deliver memorable experiences for every customer.

At Attraction Tickets Ltd we value the unique backgrounds, experiences and perspectives that everyone brings to work each and every day. We believe everyone deserves a fair chance to succeed and we appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with our description, we hope you'll still consider applying.

Ready to make a difference?

Apply now.
 

Financial protection for you and your loved ones, providing peace of mind.

Support in case of serious illness, offering financial security when you need it.

Exclusive discounts on tickets and experiences to enjoy the attractions we sell.

Helping you plan for the future with contributions towards your retirement savings.

Flexible working hours to support a healthy work-life balance.

The opportunity to work remotely from a abroad destination.

A chance to experience our conservation efforts first-hand with a company-supported trip.

1 paid day off a year to give back and support causes that matter to you.

Save money on a new bike while staying active and eco-friendly.

Opportunities to develop your skills and grow in your career.

Recognition and rewards for your dedication and commitment over the years.

Complimentary eye checks to support your health and wellbeing.

Promotes the company and its products to attract customers to the parks and tourist attractions we sell.

Responsible for building and maintaining the technological infrastructure and software applications.

Focuses on all aspects if the employee experience, including recruitment, onboarding, training, development, and overall well-being and happiness of staff.

This department is responsible for driving revenue through direct sales to customers and achieving sales targets.

This is the business-to-business arm of the company, specialising in selling tickets and experiences to travel agents and other partners in the travel industry.

Handles all direct communication with customers, resolving issues, answering questions, and ensuring a positive experience.

This department manages relationships with suppliers, negotiates contracts, and oversees the commercial aspects of product offerings.

Manages the company's financial transactions, reporting and budgeting.

Defines and manages products on our website and roadmap of the company's offerings.

Ensure everything is running smoothly behind the scenes to keep the business efficient and effective.