Universal Helios Grand Hotel exterior

Universal Helios Grand Hotel, a Loews Hotel

5 star hotel

signature

Universal Orlando Resort™

Rooms

Why we love it

Don’t Just Visit a Theme Park – Stay at One. Universal Helios Grand Hotel isn’t just in the new park’s orbit; it’s the sun that overlooks Universal Epic Universe and includes its own dedicated entrance to the park. Enjoy exceptional dining, a rooftop bar with 360° views and relaxing amenities that will make your stay exceptional.

Hotel facilities and benefits

    • 24 Hour Reception
    • Direct Gate to EPIC
    • Bar
    • Concierge
    • Early Park Admission
    • Electric Car Charging (+fee)
    • Fitness Centre
    • Bag Storage
    • Free Transport
    • Free Wi-Fi
    • Arcade (+fee)
    • Hot Tub
    • Parking (+fee)
    • Outdoor Swimming Pool
    • Restaurants
    • Room Service
    • Valet Parking
    • Wheelchair Access

    Map

    Overview

    A shining gateway to adventure, Universal Helios Grand Hotel isn’t just near the park; it’s the sun that overlooks it. The golden dome of the hotel reflects the Florida sunshine, a beacon for miles.

    Step into a sunlit sanctuary, where light, life and laughter abound. Rising above the waters of Celestial Park at Universal Epic Universe, Universal Helios Grand Hotel, a Loews Hotel, is a majestic escape, where relaxation comes naturally. Bright, inviting and warm, Universal Helios Grand Hotel’s vibrant interior features beautiful details of celestial patterns and constellations, with a casual, elegant, Mediterranean-inspired feel throughout. Here in this blissful escape, you’re immersed in the brilliance of Epic Universe day and night.

    Guests will enjoy extraordinary dining, a rooftop bar with incredible views, and relaxing amenities that will make your stay exceptional. And only guests of Universal Helios Grand Hotel enjoy a dedicated entrance to the park along with other exclusive theme park benefits (valid theme park admission required).

    This is your place in the sun. Welcome to Universal Helios Grand Hotel.

    General Policies

    • Age Requirements: Bookings must contain at least one person who is 21 or older.
    • Check-in Requirments: A major credit card and photo I.D. is required upon check-in to cover incidental charges. Check-in is at 4.00pm and check-out is at 11.00am.
    • Rollaway Beds: Rollaway beds are available on a first-come, first-served basis through Star Service Hotline for $35 per day, plus 12.5% sales tax. One rollaway bed is allowed per room.
    • Smoking Policy: All Universal resort hotels are 100% smoke-free. The non-smoking policy applies to all hotel areas, except for designated outdoor smoking areas. The cleaning fee for smoking in guest rooms is $250.
    • Highlights

      Staying at a Universal hotel is the best way to experience all that Universal Orlando Resort has to offer. As you’re actually staying in Universal you'll receive special theme park benefits exclusive to Universal hotel guests. 

      When you check in at the Universal Helios Grand Hotel you’ll enjoy these epic theme park benefits below…

      • EARLY PARK ADMISSION*: Breeze into one of the Universal parks up to an hour earlier than regular guests (Valid theme park admission required; select attractions)
      • DEDICATED ENTRANCE TO UNIVERSAL EPIC UNIVERSE: Opening in 2025 (Valid theme park admission required)
      • COMPLIMENTARY SHUTTLE BUSES: So it’s always a quick hop between your hotel and the Universal Orlando Parks
      • RESORT-WIDE CHARGING PRIVILEGES with your room key.
      • COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal
    • Room Upgrade

      • Skyline View Rooms
      • Pool View Rooms
      • Park View Rooms
      • Club Level Rooms - get additional perks like exclusive access to the Club Lounge with free continental breakfast, evening beer and wine, personal concierge service and more
      • How to Train Your Dragon Kids' Suite
      • Celestial Suite

      Rollaway beds are available on first-come, first-served basis for $35 per day, plus 12.5% sales tax. One rollaway allowed per room. Rollaways are not available for certain room types. (fee subject to change without notice, other restrictions apply).

      (Room view shown is an artist conceptual rendering and will vary based on room type booked)

    • Parking Charges

      Fees are subject to change without notice.

      • Self-parking: $33 plus tax per night for overnight guests.
      • Valet parking: $42 plus tax per night for overnight guests.
    • Resort Address

      8505 South Kirkman Rd

      Orlando

      32819

    • Our top tips

      Parking in the Universal Orlando car park

      Parking in the Universal Orlando car park costs $27 per day, or you can pay extra to upgrade to Prime Parking or Valet. But if you arrive after 6pm, you can park for free (on non-Halloween Horror Nights event nights).

    The brand-new Universal Helios Grand Hotel will open in 2025. Images are for illustration purposes only and may not be representative.

    Universal Orlando Resort Tickets Reviews

    Average 4.7 out of 5

    32967 Reviews

    • 5 25,793
    • 4 5,908
    • 3 428
    • 2 553
    • 1 285
    • 4 stars:

      Fun time. But overpriced. To busy spend most of day queuing.

      Trusted Customer reviewed Universals Islands of Adventure 11 Oct, 2025

    • 5 stars:

      Excellent park

      Trusted Customer reviewed Universal Islands of Adventure 08 Oct, 2025

    • 5 stars:

      Great water park included in your universal tickets. We got free shuttles from the hotel. Only downside was the amount of people queuing for food. Service was incredibly slow. Food was expensive and not great but what you’d except from a fast food outlet.

      Trusted Customer reviewed Universal Volcano Bay 08 Oct, 2025

    • 5 stars:

      Great park. Not as many roller coasters in this park more animation rides but still very entertaining. Harry Potter section is amazing. However we went in September which is when they do their Halloween horror nights. This meant the park closed at 5pm on those nights so you couldn’t see the park attractions in the dark and your day was very short. There was also not any parades or light shows happening. On days when there wasn’t a horror night they still only opened until 7pm which was disappointing. You could purchase tickets to stay in the park for the horror night but these were around £100 per person depending on what night you went.

      Trusted Customer reviewed Universal Studios Florida 08 Oct, 2025

    • 5 stars:

      Excellent park of which tickets worked smoothly from American attraction. We had unlimited fast passes due to the hotel we stayed in. These are definitely worth it on busy days. Rides and attractions are excellent.

      Trusted Customer reviewed Universal Islands of Adventure 08 Oct, 2025

    • 5 stars:

      Samantha Walker reviewed Universal Studios Florida 07 Oct, 2025

    • 5 stars:

      Samantha Walker reviewed Universals Islands of Adventure 07 Oct, 2025

    • 5 stars:

      Samantha Walker reviewed Universal's Volcano Bay Water Theme Park 07 Oct, 2025

    • 5 stars:

      Kieron reviewed Universal Studios Florida 07 Oct, 2025

    • 4 stars:

      Kieron reviewed Universal's Volcano Bay Water Theme Park 07 Oct, 2025

    • 5 stars:

      Kieron reviewed Universals Islands of Adventure 07 Oct, 2025

    View all 32,967 customer reviews

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      Universal Helios Grand Hotel, a Loews Hotel

      Universal Orlando Resort™

      5 star hotel

      Step into a sunlit sanctuary, where light and life abound. Rising above the waters of Celestial Park, Universal Helios Grand Hotel, a Loews Hotel, puts you at Universal Epic Universe. Don’t Just Visit a Theme Park – Stay at One. Opening in 2025