Front view view

Universal Helios Grand Hotel, a Loews Hotel

5 star hotel

signature

Universal Orlando Resort™

Rooms

Why we love it

Don’t Just Visit a Theme Park – Stay at One. Universal Helios Grand Hotel isn’t just in the new park’s orbit; it’s the sun that overlooks Universal Epic Universe and includes its own dedicated entrance to the park. Enjoy exceptional dining, a rooftop bar with 360° views and relaxing amenities that will make your stay exceptional.

Hotel facilities and benefits

    • 24 Hour Reception
    • Dedicated entrance to Universal Epic Universe (valid admission required)
    • Bar
    • Concierge Services
    • Early Universal Park Entry
    • Electric Car Charging (+fee)
    • Fitness Centre
    • Luggage Storage
    • Free Transport
    • Free Wi-Fi
    • Games Room (+fee)
    • Hot Tub
    • Parking (+fee)
    • Outdoor Swimming Pool
    • Restaurants
    • Room Service
    • Valet Parking (+fee)
    • Wheelchair Access

    Map

    Overview

    A shining gateway to adventure, Universal Helios Grand Hotel isn’t just near the park; it’s the sun that overlooks it. The golden dome of the hotel reflects the Florida sunshine, a beacon for miles.

    Step into a sunlit sanctuary, where light, life and laughter abound. Rising above the waters of Celestial Park at Universal Epic Universe, Universal Helios Grand Hotel, a Loews Hotel, is a majestic escape, where relaxation comes naturally. Bright, inviting and warm, Universal Helios Grand Hotel’s vibrant interior features beautiful details of celestial patterns and constellations, with a casual, elegant, Mediterranean-inspired feel throughout. Here in this blissful escape, you’re immersed in the brilliance of Epic Universe day and night.

    Guests will enjoy extraordinary dining, a rooftop bar with incredible views, and relaxing amenities that will make your stay exceptional. And only guests of Universal Helios Grand Hotel enjoy a dedicated entrance to the park along with other exclusive theme park benefits (valid theme park admission required).

    This is your place in the sun. Welcome to Universal Helios Grand Hotel.

    General Policies

    • Age Requirements: Bookings must contain at least one person who is 21 or older.
    • Check-in Requirments: A major credit card and photo I.D. is required upon check-in to cover incidental charges. Check-in is at 4.00pm and check-out is at 11.00am.
    • Rollaway Beds: Rollaway beds are available on a first-come, first-served basis through Star Service Hotline for $35 per day, plus 12.5% sales tax. One rollaway bed is allowed per room.
    • Smoking Policy: All Universal resort hotels are 100% smoke-free. The non-smoking policy applies to all hotel areas, except for designated outdoor smoking areas. The cleaning fee for smoking in guest rooms is $250.
    • Highlights

      Staying at a Universal hotel is the best way to experience all that Universal Orlando Resort has to offer. As you’re actually staying in Universal you'll receive special theme park benefits exclusive to Universal hotel guests. 

      When you check in at the Universal Helios Grand Hotel you’ll enjoy these epic theme park benefits below…

      • EARLY PARK ADMISSION*: Breeze into one of the Universal parks up to an hour earlier than regular guests (Valid theme park admission required; select attractions)
      • DEDICATED ENTRANCE TO UNIVERSAL EPIC UNIVERSE: Opening in 2025 (Valid theme park admission required)
      • COMPLIMENTARY SHUTTLE BUSES: So it’s always a quick hop between your hotel and the Universal Orlando Parks
      • RESORT-WIDE CHARGING PRIVILEGES with your room key.
      • COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal
    • Room Upgrade

      • Skyline View Rooms
      • Pool View Rooms
      • Park View Rooms
      • Club Level Rooms - get additional perks like exclusive access to the Club Lounge with free continental breakfast, evening beer and wine, personal concierge service and more
      • How to Train Your Dragon Kids' Suite
      • Celestial Suite

      Rollaway beds are available on first-come, first-served basis for $35 per day, plus 12.5% sales tax. One rollaway allowed per room. Rollaways are not available for certain room types. (fee subject to change without notice, other restrictions apply).

      (Room view shown is an artist conceptual rendering and will vary based on room type booked)

    • Parking Charges

      Fees are subject to change without notice.

      • Self-parking: $33 plus tax per night for overnight guests.
      • Valet parking: $42 plus tax per night for overnight guests.
    • Resort Address

      8505 South Kirkman Rd

      Orlando

      32819

    • Our top tips

      Parking in the Universal Orlando car park

      Parking in the Universal Orlando car park costs $27 per day, or you can pay extra to upgrade to Prime Parking or Valet. But if you arrive after 6pm, you can park for free (on non-Halloween Horror Nights event nights).

    Universal Orlando Resort Tickets Reviews

    Average 4.7 out of 5

    32994 Reviews

    • 5 25,820
    • 4 5,908
    • 3 428
    • 2 553
    • 1 285
    • 5 stars:

      .

      Trusted Customer reviewed Universals Islands of Adventure 11 Nov, 2025

    • 5 stars:

      .

      Trusted Customer reviewed Universal Studios Florida 11 Nov, 2025

    • 5 stars:

      .

      Trusted Customer reviewed Universal's Volcano Bay Water Theme Park 11 Nov, 2025

    • 5 stars:

      As always Islands was great, Hagrids and Velocicoaster were amazing

      David Birch reviewed Universal Islands of Adventure 11 Nov, 2025

    • 5 stars:

      had a couple visits just for a couple hours each, nice and quiet in October but still plenty warm enough, longest Q was 25 minutes for the water coaster, everything else was pretty much a walk on

      David Birch reviewed Universal Volcano Bay 11 Nov, 2025

    • 5 stars:

      Mainly visited for HHN, but a couples goes on ET, remembered to see the Bourne show which we missed somehow last time, well worth it. Spiderman is always a laugh and can't miss doing the Mummy multiple times

      David Birch reviewed Universal Studios Florida 11 Nov, 2025

    • 5 stars:

      Great as usual

      Anne Gardner reviewed Universals Islands of Adventure 10 Nov, 2025

    • 5 stars:

      N/A we don't go to water parks

      Anne Gardner reviewed Universal's Volcano Bay Water Theme Park 10 Nov, 2025

    • 5 stars:

      Great as usual

      Anne Gardner reviewed Universal Studios Florida 10 Nov, 2025

    • 5 stars:

      Absolutely no issues with tickets purchased. Had a great time at IOA.

      Trusted Customer reviewed Universals Islands of Adventure 08 Nov, 2025

    • 5 stars:

      Mark Davis reviewed Universal Studios Florida 08 Nov, 2025

    • 5 stars:

      Mark Davis reviewed Universal's Volcano Bay Water Theme Park 08 Nov, 2025

    • 5 stars:

      Lovely affordable family holiday. Booked both Disney world and universal including accommodation.

      Mark Davis reviewed Universals Islands of Adventure 08 Nov, 2025

    View all 32,994 customer reviews

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      Universal Helios Grand Hotel, a Loews Hotel

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      Step into a sunlit sanctuary, where light and life abound. Rising above the waters of Celestial Park, Universal Helios Grand Hotel, a Loews Hotel, puts you at Universal Epic Universe. Don’t Just Visit a Theme Park – Stay at One. Newly opened in 2025.