Universal Helios Grand Hotel exterior

Universal Helios Grand Hotel, a Loews Hotel

5 star hotel

signature

Universal Orlando Resort™

Rooms

Why we love it

Don’t Just Visit a Theme Park – Stay at One. Universal Helios Grand Hotel isn’t just in the new park’s orbit; it’s the sun that overlooks Universal Epic Universe and includes its own dedicated entrance to the park. Enjoy exceptional dining, a rooftop bar with 360° views and relaxing amenities that will make your stay exceptional.

Hotel facilities and benefits

    • 24-hour reception
    • Dedicated entrance to Universal Epic Universe (valid theme park admission required)
    • Bar
    • Concierge Services
    • Early Park Admission* (valid theme park admission required)
    • Fitness Centre
    • Free Luggage Storage
    • Free Transportation
    • Free Wi-Fi
    • Games Room (extra charge)
    • Hot tub/Jacuzzi
    • Onsite Parking (extra charge)
    • Outdoor Swimming Pool
    • Restaurants
    • Room Service
    • Valet Parking
    • Wheelchair Access

    Overview

    A shining gateway to adventure, Universal Helios Grand Hotel isn’t just near the park; it’s the sun that overlooks it. The golden dome of the hotel reflects the Florida sunshine, a beacon for miles.

    Step into a sunlit sanctuary, where light, life and laughter abound. Rising above the waters of Celestial Park at Universal Epic Universe, Universal Helios Grand Hotel, a Loews Hotel, is a majestic escape, where relaxation comes naturally. Bright, inviting and warm, Universal Helios Grand Hotel’s vibrant interior features beautiful details of celestial patterns and constellations, with a casual, elegant, Mediterranean-inspired feel throughout. Here in this blissful escape, you’re immersed in the brilliance of Epic Universe day and night.

    Guests will enjoy extraordinary dining, a rooftop bar with incredible views, and relaxing amenities that will make your stay exceptional. And only guests of Universal Helios Grand Hotel enjoy a dedicated entrance to the park along with other exclusive theme park benefits (valid theme park admission required).

    This is your place in the sun. Welcome to Universal Helios Grand Hotel.

    General Policies

    • Age Requirements: Bookings must contain at least one person who is 21 or older.
    • Check-in Requirments: A major credit card and photo I.D. is required upon check-in to cover incidental charges. Check-in is at 4.00pm and check-out is at 11.00am.
    • Rollaway Beds: Rollaway beds are available on a first-come, first-served basis through Star Service Hotline for $35 per day, plus 12.5% sales tax. One rollaway bed is allowed per room.
    • Smoking Policy: All Universal resort hotels are 100% smoke-free. The non-smoking policy applies to all hotel areas, except for designated outdoor smoking areas. The cleaning fee for smoking in guest rooms is $250.

    • Highlights

      Staying at a Universal hotel is the best way to experience all that Universal Orlando Resort has to offer. As you’re actually staying in Universal you'll receive special theme park benefits exclusive to Universal hotel guests. 

      When you check in at the Universal Helios Grand Hotel you’ll enjoy these epic theme park benefits below…

      • EARLY PARK ADMISSION*: Breeze into one of the Universal parks up to an hour earlier than regular guests (Valid theme park admission required; select attractions)
      • DEDICATED ENTRANCE TO UNIVERSAL EPIC UNIVERSE: Opening in 2025 (Valid theme park admission required)
      • COMPLIMENTARY SHUTTLE BUSES: So it’s always a quick hop between your hotel and the Universal Orlando Parks
      • RESORT-WIDE CHARGING PRIVILEGES with your room key.
      • COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal

    • Room Upgrade

      • Skyline View Rooms
      • Pool View Rooms 
      • Park View Rooms
      • Club Level Rooms - get additional perks like exclusive access to the Club Lounge with free continental breakfast, evening beer and wine, personal concierge service and more
      • How to Train Your Dragon Kids' Suite
      • Celestial Suite

      Rollaway beds are available on first-come, first-served basis for $35 per day, plus 12.5% sales tax. One rollaway allowed per room. Rollaways are not available for certain room types. (fee subject to change without notice, other restrictions apply).

      (Room view shown is an artist conceptual rendering and will vary based on room type booked)

    • Parking Charges

      Fees are subject to change without notice.

      • Self-parking: $33 plus tax per night for overnight guests.
      • Valet parking: $42 plus tax per night for overnight guests.

    • Resort Address

      8505 South Kirkman Rd

      Orlando

      32819

    • Our top tips

      Parking in the Universal Orlando car park

      Parking in the Universal Orlando car park costs $27 per day, or you can pay extra to upgrade to Prime Parking or Valet. But if you arrive after 6pm, you can park for free (on non-Halloween Horror Nights event nights).

    The brand-new Universal Helios Grand Hotel will open in 2025. Images are for illustration purposes only and may not be representative.

    Map

    Universal Orlando Resort Tickets Reviews

    Average 4.7 out of 5

    32905 Reviews

    • 5 25,745
    • 4 5,897
    • 3 426
    • 2 552
    • 1 285

    • Long queues but the wait lists managed well. Best water coaster ever. Kids absolutely loved this park. Something for everyone. Good food choices and loads of space to relax or have fun

      Trusted Customer reviewed Universal's Volcano Bay Water Theme Park 05 Sep, 2025

    • A fun family park with every detail considered. Suitable for everyone. Good food options though some more healthier options would be fab. Staff all knowledgable and fun.

      Trusted Customer reviewed Universal Studios Florida 05 Sep, 2025

    • An absolutely fantastic theme park with rides to suit all ages and levels of braveness though possibly best suited to those parties without very young. Every part of the park, esp Harry Potter, is incredibly well designed Staff everywhere were fun friendly and helpful. Some more healthy eating choices would be appreciated but mostly good food.

      Trusted Customer reviewed Universals Islands of Adventure 05 Sep, 2025

    • Motion simulation rides aren’t really my thing as I get motion sickness but these really are done well (we’ll not talk about F&F but it’s a classic). Lots of things for all ages but mainly suitable for the younger end of the spectrum. Great characters, parade and the drone show was fab (just wish it was on for a longer period).

      Samantha Keeley reviewed Universal Studios Florida 05 Sep, 2025

    • Fantastic place. Adults and children have plenty to do. Wish they were as good as the Disney option as the rides most definitely are.

      Samantha Keeley reviewed Universals Islands of Adventure 05 Sep, 2025

    • The worst part was the immediate 100+min virtual queue for the big slides. It was the only thing my eldest wanted to do and so we missed out. I stupidly thought it would drop later in the day and it didn’t so they shut the queue before we got to ride. Lots of other bits for all the family to enjoy and plenty of food and drinks available on site. Also wish I’d have known about the towel rental. Just presumed they’d be free as they were at Disney. But $28 for four isn’t the end of the world. The talking heads were a hit and the transportation was FAB!

      Samantha Keeley reviewed Universal's Volcano Bay Water Theme Park 05 Sep, 2025

    • Lynn Davies reviewed Universal Islands of Adventure 05 Sep, 2025

    • Lynn Davies reviewed Universal Volcano Bay 05 Sep, 2025

    • Lynn Davies reviewed Universal Studios Florida 05 Sep, 2025

    • Lots to do here, good rides and theming.

      Trusted Customer reviewed Universal Studios Florida 05 Sep, 2025

    • The best drop slider I have ever done really worth the climb.

      Trusted Customer reviewed Universal Volcano Bay 05 Sep, 2025

    • Great rollarcoasters

      Trusted Customer reviewed Universal Islands of Adventure 05 Sep, 2025

    • Trusted Customer reviewed Universals Islands of Adventure 04 Sep, 2025

    • Trusted Customer reviewed Universal's Volcano Bay Water Theme Park 04 Sep, 2025

    • Trusted Customer reviewed Universal Studios Florida 04 Sep, 2025

    View all 32,905 customer reviews

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    • Universal Helios Grand Hotel at night

      Universal Helios Grand Hotel, a Loews Hotel

      Universal Orlando Resort™

      5 star hotel

      Signature

      Step into a sunlit sanctuary, where light and life abound. Rising above the waters of Celestial Park, Universal Helios Grand Hotel, a Loews Hotel, puts you at Universal Epic Universe. Don’t Just Visit a Theme Park – Stay at One. Opening in 2025

    How To Train Your Dragon © 2024. DreamWorks Animation LLC. All rights reserved.

    *Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. 

    Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved.