Orlando Frequently Asked Questions
Popular Topics
Walt Disney World tickets
- Disney Park Hopper Tickets are date specific, so first you need to select the date you would like to start using your ticket
- Then choose the duration - The Disney Park Hopper Ticket is available for 2 to 10 days.
- Choose a Disney Park you would like to visit each day and then use the built-in Park Hopping benefit from 2.00pm if you wish to visit other Disney Parks in the afternoon.
- Disney Base Ticket Tickets are date specific, so first you need to select the date you would like to start using your ticket
- Then choose the duration - The Disney Base Ticket Ticket is available for 2 to 10 days.
- Choose which Disney Park you would like to visit each day - choose from Magic Kingdom Park, Epcot, Disney's Hollywood Studios or Disney’s Animal Kingdom Theme Park; the Disney Park choice is completely flexible.
- On receipt of your Disney Ticket Confirmation, set up an account on My Disney Experience
- Link your Disney Ticket confirmation to your My Disney Experience account.
- Use the Disney Park Pass tool in My Disney Experience to start booking your Disney Theme Park reservations
- On receipt of your Disney Ticket Confirmation, set up an account on the My Disney Experience website.
- Link your Disney Ticket Confirmation to your My Disney Experience account.
- After you have created your My Disney Experience account and linked your Disney Ticket Confirmation, download the My Disney Experience App
- Set up a Disney MagicMobile pass for each linked ticket in the My Disney Experience AppS
- Add your MagicMobile Pass to the Wallet app on iPhone or the digital wallet on other smart devices.
- For added ease, you can store multiple passes on a single device, a great option for families!
How does the Disney Park Hopper Ticket Work?
The Disney Park Hopper Ticket allows you to explore multiple Walt Disney World Theme Parks on the same day by using the built-in Park Hopping benefit. Enjoy admission to Magic Kingdom Park, Epcot, Disney's Hollywood Studios and Disney’s Animal Kingdom Theme Park for each day of your ticket.
If you are visiting Walt Disney World before 9 January 2024, a date-specific Disney Park reservation is also needed for entry to the Disney Parks - see our Disney Theme Park Reservation Guide for more information. No Disney Park Reservations are needed for visits after 9 January 2024.
How does the Disney 7-Day Magic Ticket Work?
The Base Ticket allows you to visit one of four incredible Disney theme parks on each day of your ticket.
If you are visiting Walt Disney World before 9 January 2024, a date-specific Disney Park reservation is also needed for entry to the Disney Parks - see our Disney Theme Park Reservation Guide for more information. No Disney Park Reservations are needed for visits after 9 January 2024.
My date of departure has changed and I need to change the start date of my Disney Ticket. How do I do this?
We will need to cancel and rebook your Disney Tickets. We won't charge an amendment fee for making this change, but new prices may apply to your booking as Walt Disney World Tickets are priced by date and any difference in the ticket price will be payable. Amending bookings will also cancel any linked Disney Theme Park reservations unless they are linked to your new Disney Confirmation reference within 24 hours and these will need to be re-booked, subject to the latest Disney Park availability.
Is Memory Maker included with my Disney Tickets?
No, Memory Maker is not a standard ticket inclusion and must be purchased separately using the My Disney Experience App. Single Day Memory Maker starts at $69; Multiday Memory Maker starts at $169.
When can I book my Disney Park days?
If you are visiting Walt Disney World before 9 January 2024 both a valid Disney Ticket AND a date-specific theme park reservation are required to enter the four Disney theme parks - Magic Kingdom, EPCOT, Hollywood Studios and Animal Kingdom.
Making your Disney Park Reservations is easy! First, you need to pay in full for your Disney Tickets. As soon as this is done a Disney Ticket confirmation will be uploaded to your Customer Account.
See our Disney Theme Park Reservation Guide for more information on linking your Disney Magic Ticket confirmation and booking your Disney Park Days.
I have received my Disney Ticket Confirmation, how do I create my Disney MagicMobile passes?
Once you receive your Disney Ticket Confirmation, create your Disney MagicMobile passes in a few easy steps:
Disney MagicMobile passes are gate-ready and give instant admission to Disney Theme Parks.
What is Disney Memory Maker?
Memory Maker is a great way to capture and relive your Walt Disney World Florida memories without having to reach for your camera. The whole family can pose for photos at any Disney PhotoPass location as well as select attractions and dining locations throughout Walt Disney World Resort. Ride photos are included too!
Photos and videos can then be downloaded to your Disney account on My Disney Experience. You do this by tapping your Disney Ticket, MagicBand or MagicMobile pass at the attractions.
What’s included with a Mickey’s Not-So-Scary Halloween Party ticket?
Alongside access to the magic of Mickey's Not-So-Scary Halloween Party, your ticket also grants you access to Magic Kingdom Park from 4pm, where you can enjoy shorter queues for more than 20 popular rides (some with special Halloween surprises). The fun continues with a spectacular Halloween parade, stage show, and fireworks, plus the chance to meet Disney characters in their Halloween costumes. And there’s a delicious selection of Halloween-themed food and drinks!
How will I receive my Disney Magic Tickets?
When you purchase a Disney Ticket for Walt Disney World in Florida, you will receive a Disney confirmation in your AttractionTickets.com Customer Account within a few hours of purchase. On receipt of your Disney ticket confirmation, create your gate-ready Disney MagicMobile passes in My Disney Experience to enter the parks using your Smartphone. Alternatively, take your Disney confirmation to any ticket window located at the entrance to each Disney Park to redeem printed physical tickets.
See our Disney MagicMobile guide for more information on Disney MagicMobile passes, a new contactless way to enter the Disney Parks using your smartphone.
I would like to get a physical Disney Magic Ticket posted to my home address - is that possible?
Unfortunately, it is not possible to post physical printed Disney Magic Tickets to your home address. Like most worldwide attractions, Walt Disney World has transitioned to digital tickets that can be downloaded to a smartphone and no longer issues printed tickets in advance. Disney MagicMobile passes are gate-ready and give direct admission to the Disney Parks. Simply hold your iPhone, smartphone or Apple Watch near an access point when entering the Disney Parks just like you do with a physical ticket or MagicBand - See our Disney MagicMobile guide for more information on how to create gate-ready Disney MagicMobile passes.
For those who would prefer to have physical tickets, simply take your Disney Ticket Confirmation to any ticket window located at the entrance of each Disney Park to redeem printed physical tickets.
Disney’s Genie / Genie +
- Seven Dwarfs Mine Train
- TRON Lightcycle / Run
- Guardians of the Galaxy: Cosmic Rewind
- Star Wars: Rise of the Resistance
- Avatar Flight of Passage
What is Disney Genie Service and Disney Genie+
Disney Magic Tickets include complimentary access to the all-new Disney Genie Service, a handy digital service that lets you create your best Disney Park day with a recommended personal itinerary. Upon launching the Disney Genie tool in the My Disney Experience App, share what you’d like to do in a few easy steps - you can highlight specific attractions, foodie experiences and entertainment, plus special interests like Disney princesses, villains, Pixar, Star Wars, thrill rides and more. Disney Genie service will then create a personalised itinerary that seamlessly and smartly maps out your day. It displays a good time to go to a specific attraction and gives an idea of the forecasted wait. Also, enjoy features like a virtual tip board with forecasted ride wait times for all the park's attractions, make dining reservations, mobile food ordering and more. With Disney Genie Service you’ll have quicker access to the most up-to-date park information, so you can be more spontaneous and have more fun.
Want to take your day to the next level? Disney Genie+ service featuring Lightning Lane entry on select attractions and experiences, new audio experiences and access to exclusive Disney PhotoPass camera lenses may be purchased on the day you visit a Disney Park using the My Disney Experience App.
Can I pre-book Lightning Lane access to Disney attractions in advance with the Disney Genie+ service?
No, access to the Lightning Lane entrance can only be booked on the day of your visit with availability opening every day at 7.00am. Guests with Genie+ can select the next available arrival window for their first attraction at this time. Once you’ve redeemed your initial Lightning Lane selection (or the arrival window has passed), you can make another Lightning Lane selection using the Genie+ service and can keep making one selection at a time throughout the day. Attraction arrival windows are provided as next available. See our Disney Genie Guide for more information Genie+ and featured Lightning Lane attractions.
Are all Disney rides and attractions included with Genie+?
No. There are more than 40 experiences across all 4 theme parks that are eligible, but currently, you cannot use Genie+ to access the Lightning Lane entrance for the following attractions.
To access the Lightning Lane for these highly demanded attractions, guests must pay for individual Lighting Lane entrance on the day of their visit. Only two individual Lightning Lane selections can be purchased each day. Selections and payments must be made via the My Disney Experience App. Unfortunately, we are unable to book this for you. See our Disney Genie Guide for more information on the Disney Genie Service and Lightning Lane attractions.
Disney MagicBands
My Disney Experience
Universal Orlando
- King’s Cross Station in London (located in Universal Studios Florida)
- Hogsmeade™ Station (located in Universal Islands of Adventure)
- Unlimited Flexibility: You can move freely between all included Universal Orlando Theme Parks - including the all-new Universal Epic Universe - as many times as you like each day.
- Hogwarts™ Express: Because these tickets include park-to-park access, you can ride the Hogwarts™ Express to travel between Universal Studios Florida and Universal Islands of Adventure.
- Standard Parking Rates: Regular Parking: Approximately $32 per day, per vehicle.
- Prime Parking: For a shorter walk to the entrance, Prime Parking usually costs between $50 and $60 per day.
- Free Parking: Self-parking is generally FREE for all guests after 6:00 pm (excluding Halloween Horror Nights event nights and select peak dates).
- Instant Delivery: Your tickets will be available in your AttractionTickets.com Customer Account as soon as your order is paid in full.
- No Need to Queue at the Gate: You can download your Universal tickets directly to your smartphone or print them at home in advance. Simply present the QR code at the entrance to each Universal Orlando park to walk straight through.
Why am I unable to purchase a Universal Orlando All Parks Ticket after 19 October 2026?
Universal Volcano Bay will be closed for refurbishment between 20 October 2026 and 24 March 2027, so guests cannot visit all 4 Universal Orlando Parks. If you are visiting Orlando during this time, we recommend purchasing the Universal Orlando Three Park Adventure Ticket, which offers 14 days of unlimited park-to-park admission to Universal Studios Florida, Universal Islands of Adventure AND Universal Epic Universe.
The Universal Orlando All Parks Ticket will be available to guests arriving in Orlando after 25 March 2027 once the refurbishment at Universal Volcano Bay is completed.
Why can't I buy a Universal Orlando Tickets for all 4 Universal Orlando Parks between 20 October 2026 and 24 March 2027?
The Universal Orlando All Parks Ticket is temporarily unavailable between 20 October 2026 and 24 March 2027 due to the planned refurbishment of Universal Volcano Bay.
To ensure you still get the best value for your holiday, Universal has introduced the Universal Orlando Three Park Adventure Ticket for these dates, offering 14 days of unlimited park-to-park access to the three other Universal Parks - Universal Studios Florida, Universal Islands of Adventure and Universal Epic Universe.
Can I use my Universal Orlando Tickets immediately?
All our Universal Orlando Ticket options are date-specific. This means your tickets can only be used starting from the specific date you selected at the time of booking.
Does the Universal Orlando All Parks Ticket or Universal Orlando Three Park Adventure Ticket include the Hogwarts Express?
Yes! Both the Universal Orlando All Parks Ticket and the Universal Orlando Three Park Adventure Ticket include unlimited, park-to-park admission. This is exactly what you need to ride the Hogwarts™ Express.
The Wizarding World of Harry Potter™ is spread across two different Universal Orlando theme parks. You can use the Hogwarts™ Express to travel between:
Top Tip: The journey is different in each direction, so we recommend riding it both ways to see all the magic!
Does the Universal Orlando All Parks Ticket or Universal Orlando Three Park Adventure Ticket include park hopping?
Yes. Both of these Universal ticket options include unlimited park-to-park admission for 14 consecutive days from the start date selected at the time of booking.
Do Universal Orlando Tickets include parking?
No. Parking is not included with any of our Universal Orlando Ticket options.
If you plan to drive to the parks, you will pay for parking at the central transportation hub (for Universal Studios Florida, Islands of Adventure, and Volcano Bay) or at the dedicated Epic Universe parking area.
Top Tip — Moving Between Parks: If you start your morning at Universal Studios Florida and decide to drive over to Universal Epic Universe later in the day, you do not need to pay twice! Simply keep your parking receipt or digital QR code and present it at the next toll plaza for complimentary re-entry on the same day.
Do I need to make park reservations for the 4 Universal Orlando Parks?
No, park reservations are not needed for the Universal Orlando Theme Parks. A valid Universal Florida Ticket is all you need to enter the parks, including the brand-new Universal Epic Universe.
How will I receive my Universal Orlando Tickets?
All our Universal Orlando Ticket options are official, gate-ready digital tickets, offering speedy, hassle-free admission to the parks.
Discovery Cove
SeaWorld Orlando Tickets
How will I receive my SeaWorld Parks Tickets?
Gate-ready digital ticket(s) will be uploaded to your Customer Account within 24 hours of full payment or sooner. As soon as your tickets are available, they can be downloaded to your smartphone and used straight away.
Getting your tickets
How will I receive my Orlando attraction tickets?
Like most worldwide attractions, the main Orlando theme parks have now transitioned to gate-ready digital tickets that can be downloaded to a smartphone and scanned at the gate. If you don't own a smartphone you can take a printout of your tickets to parks.
These digital tickets are still the same tickets, with the same great benefits included, they will just be fulfilled digitally. When you book Orlando Attraction tickets with us, we will upload digital tickets to your Customer Account as soon as your tickets have been paid in full.
I would like to get a physical Disney Magic Ticket posted to my home address - is that possible?
Unfortunately, it is not possible to post physical printed Disney Magic Tickets to your home address. Like most worldwide attractions, Walt Disney World has transitioned to digital tickets that can be downloaded to a smartphone and no longer issues printed tickets in advance. Disney MagicMobile passes are gate-ready and give direct admission to the Disney Parks. Simply hold your iPhone, smartphone or Apple Watch near an access point when entering the Disney Parks just like you do with a physical ticket or MagicBand - See our Disney MagicMobile guide for more information on how to create gate-ready Disney MagicMobile passes.
For those who would prefer to have physical tickets, simply take your Disney Ticket Confirmation to any ticket window located at the entrance of each Disney Park to redeem printed physical tickets.
Digital Ticket Fulfilment & Delivery
- On receipt of your Disney Ticket Confirmation, set up an account on the My Disney Experience website.
- Link your Disney Ticket Confirmation to your My Disney Experience account.
- After you have created your My Disney Experience account and linked your Disney Ticket Confirmation, download the My Disney Experience App
- Set up a Disney MagicMobile pass for each linked ticket in the My Disney Experience AppS
- Add your MagicMobile Pass to the Wallet app on iPhone or the digital wallet on other smart devices.
- For added ease, you can store multiple passes on a single device, a great option for families!
- Instant Delivery: Your tickets will be available in your AttractionTickets.com Customer Account as soon as your order is paid in full.
- No Need to Queue at the Gate: You can download your Universal tickets directly to your smartphone or print them at home in advance. Simply present the QR code at the entrance to each Universal Orlando park to walk straight through.
I am traveling very soon. How quickly can I receive my Orlando attraction tickets?
As one of the leading Orlando theme park ticket sellers, we enjoy a preferred partnership with Walt Disney World, Universal Orlando Resort and SeaWorld Parks and have a direct integration with their ticketing systems. If you are purchasing Disney tickets or Universal tickets, you will receive digital tickets in your AttractionTickets.com Customer Account instantly upon full payment. SeaWorld tickets will be ready for downloading within 24 hours or sooner.
Special Instructions for Walt Disney World Tickets. Please remember that you must create Disney MagicMobile Passes using the My Disney Experience App for a contactless way to enter the Disney Parks using your smartphone - see our Disney MagicMobile Information Guide for detailed instructions on how to create Disney MagicMobile passes. For those that would prefer to have physical Disney tickets, simply take your Disney Ticket Confirmation to any ticket window located at the entrance of each Disney Park to redeem printed physical tickets.
How will I receive my SeaWorld Parks Tickets?
Gate-ready digital ticket(s) will be uploaded to your Customer Account within 24 hours of full payment or sooner. As soon as your tickets are available, they can be downloaded to your smartphone and used straight away.
I have received my Disney Ticket Confirmation, how do I create my Disney MagicMobile passes?
Once you receive your Disney Ticket Confirmation, create your Disney MagicMobile passes in a few easy steps:
Disney MagicMobile passes are gate-ready and give instant admission to Disney Theme Parks.
Can I use my Universal Orlando Tickets immediately?
All our Universal Orlando Ticket options are date-specific. This means your tickets can only be used starting from the specific date you selected at the time of booking.
How will I receive my Orlando attraction tickets?
Like most worldwide attractions, the main Orlando theme parks have now transitioned to gate-ready digital tickets that can be downloaded to a smartphone and scanned at the gate. If you don't own a smartphone you can take a printout of your tickets to parks.
These digital tickets are still the same tickets, with the same great benefits included, they will just be fulfilled digitally. When you book Orlando Attraction tickets with us, we will upload digital tickets to your Customer Account as soon as your tickets have been paid in full.
How will I receive my Disney Magic Tickets?
When you purchase a Disney Ticket for Walt Disney World in Florida, you will receive a Disney confirmation in your AttractionTickets.com Customer Account within a few hours of purchase. On receipt of your Disney ticket confirmation, create your gate-ready Disney MagicMobile passes in My Disney Experience to enter the parks using your Smartphone. Alternatively, take your Disney confirmation to any ticket window located at the entrance to each Disney Park to redeem printed physical tickets.
See our Disney MagicMobile guide for more information on Disney MagicMobile passes, a new contactless way to enter the Disney Parks using your smartphone.
How will I receive my Universal Orlando Tickets?
All our Universal Orlando Ticket options are official, gate-ready digital tickets, offering speedy, hassle-free admission to the parks.