Customer Reviews for Universal Orlando Express Passes

5 stars:

Trusted Customer reviewed Universal Orlando Express Passes 13 Jun, 2026

1 stars:

Didn’t buy express passes. They were too expensive.

Trusted Customer reviewed Universal Orlando Express Passes 13 Jun, 2026

2 stars:

When the attraction tickets were initially purchased they had to be downloaded on to app's/in to wallet. This was quite a confusing process for myself who is reasonably ‘tech savvy’ and I had to get support to complete the downloads etc., however once this was completed The attraction tickets themselves worked well after initial setting up at parks. Universal with facial recognition Disney with scan of phone and fingerprints. However due to severe breakdowns/malfunction of attractions at the parks we were very disappointed and dissatisfied at the cost we had paid for the tickets in relation to the use of the tickets due to rides being closed and malfunctioning and having to wait in extra long queues. We have since written to Universal to raise this complaint and are awaiting a resolution.

Karen Rafferty reviewed Universal Orlando Express Passes 13 Jun, 2026

1 stars:

We didnt have them but it seemed everyone else did making queue times longer for everyone else

Emma Garner reviewed Universal Orlando Express Passes 13 Jun, 2026

5 stars:

Great easy to use to beat the ques

Trusted Customer reviewed Universal Orlando Express Passes 13 Jun, 2026

5 stars:

Excellent and very efficient service

Patrick Smith reviewed Universal Orlando Express Passes 13 Jun, 2026

5 stars:

Universal were much better than Disney for customer service and the provision of cold water at the fountains and bottle refill stations. Great ride experiences.

Trusted Customer reviewed Universal Orlando Express Passes 13 Jun, 2026

4 stars:

Stephen Powell reviewed Universal Orlando Express Passes 12 Jun, 2026

5 stars:

Andrew Clark reviewed Universal Orlando Express Passes 12 Jun, 2026

5 stars:

Trusted Customer reviewed Universal Orlando Express Passes 12 Jun, 2026

5 stars:

Shelley Evans reviewed Universal Orlando Express Passes 12 Jun, 2026

5 stars:

Trusted Customer reviewed Universal Orlando Express Passes 11 Jun, 2026

5 stars:

Trusted Customer reviewed Universal Orlando Express Passes 11 Jun, 2026

1 stars:

Trusted Customer reviewed Universal Orlando Express Passes 11 Jun, 2026

5 stars:

Steve Wilson reviewed Universal Orlando Express Passes 11 Jun, 2026

5 stars:

We had the 5 day express tickets which completely made our experience in the parks with very little waits for all rides.

Gemma Crossen reviewed Universal Orlando Express Passes 11 Jun, 2026

5 stars:

Passes worked well. Included was the photo bundle at Disney which you don’t need to do anything it activates on arrival to park. Got some great pics and was a nice bonus.

Dan Henniker reviewed Universal Orlando Express Passes 10 Jun, 2026

5 stars:

Trusted Customer reviewed Universal Orlando Express Passes 09 Jun, 2026

5 stars:

Tickets were perfect. Great communication before purchasing and after. I would use again. Thank you

Cheryl Campbell reviewed Universal Orlando Express Passes 09 Jun, 2026

5 stars:

No problems at all with the passes. Just needed to set them up in the apps on our phones

Linda M reviewed Universal Orlando Express Passes 09 Jun, 2026