9/11 Memorial Tour & Priority Entrance 9/11 Museum Tickets

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Experience 9/11 through powerful stories and a quiet space for remembrance

Get a comprehensive overview of the 9/11 sites from a local perspective on a 2.5-hour tour of New York’s most poignant memorial. See St. Paul’s Chapel that still stands today, visit the Memorial Pools, then enter the Museum with a reserved access ticket.

Our guide to 9/11 Memorial Tour & Priority Entrance 9/11 Museum Tickets

Explore the site where the Twin Towers once stood on this poignant tour through the events and actions of September 11th, 2001. Join a local New York City guide on this moving experience around the 9/11 Memorial as you explore many of the structures comprising it and hear tales of tragedy and hope from the day that forever changed America. Your tour comes with priority access tickets into the 9/11 Memorial Museum, where you can continue unravelling the story of that fateful day at your own pace. 

Explore the tragic events of September 11, 2001 from a local perspective on a 2.5-hour tour of all the sites of the terrorist attacks on the World Trade Center in Lower Manhattan. Visit Ground Zero to get a deeper understanding of how 9/11 impacted the city and the world, and the long struggle New York went through to move forward. Tour in small groups for a level of intimacy and peace fitting for such a visit. Local guides provide a more personal feel, giving the 9/11 Memorial and its surrounds a human context. 

Meet at St. Peter’s Church to learn how people gathered there awaiting news of their loved ones, and to mourn, pray and offer support. See poignant handmade memorials that are a constant reminder that 9/11 was a crippling personal tragedy for thousands of New Yorkers, as well as a global event. 

Next, go to Ground Zero to see the stunning 9/11 Memorial Pools, built in the footprint of the twin towers. Read the inscriptions of all the names of those who perished there. Your guide will give a more personal account of the tragedy, taking you to Fireman’s Memorial and the Survivor Tree. Hear incredible stories of courage and loss that unfolded right where you stand. 

End with a self-guided tour of the 9/11 Museum with a pre-reserved ticket which provides space for your own thoughts as you look at items salvaged from the wreckage, and read harrowing personal stories.

Departs

22 Barclay Street, New York, NY 10007, USA

Duration

2 hours

Terms and conditions

Terms and conditions for 9/11 Memorial Tour & Priority Entrance 9/11 Museum Tickets

  • The tour is in English. 
  • This is a walking tour. Guests should be able to walk at a moderate pace without difficulty. 
  • We are able to accommodate guests with mobility impairment or wheelchairs, please make sure to email our team at the time of your booking for proper arrangements. 
  • The museum portion of this tour is self-guided to give you time on your own.
  • Please arrive 15 minutes before your tour start time for check-in. Out of courtesy to other guests, we’re unable to wait for latecomers. No refunds can be provided for late arrivals or no-shows. 
  • You are required to go through airport-style security on this tour. No luggage, weapons, or food (except for water in a clear container) is allowed. 
  • Your tickets for your experience(s) will be provided by your guide the day of the tour. 
  • The museum portion of this tour is self-guided to give you time on your own. 
  • Tips/gratuities (for your guide) are always appreciated.
  • *Cancellation Policy: Free cancellation up to 3 calendar days before departure.

FAQs

Frequently Asked Questions for 9/11 Memorial Tour & Priority Entrance 9/11 Museum Tickets

Frequently Asked Questions for 9/11 Memorial Tour & Priority Entrance 9/11 Museum Tickets

General Information

  • What is the 9/11 Memorial?

    The 9/11 Memorial is the plaza located at the site of the former Twin Towers. The memorial was built to commemorate the attacks of September 11, 2001, and the World Trade Center bombing of 1993, which killed six. It features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the original Twin Towers. The design evokes a sense of hope and renewal and creates a contemplative space separate from the usual sights and sounds of a bustling metropolis.

  • Should I tip my guide?

    It’s really up to you. If you enjoyed your tour and feel like you received exemplary service from your guide, it is customary to leave a tip at the end of the tour. It’s not obligatory though and we won’t hold it against you if you don’t – nor will your guide.

Duration of Visit

  • How long is the tour?

    This guided tour of Ground Zero is 2 hours.

Clothing & Accessories

  • What should I know before visiting the 9/11 Museum?

    There’s a security checkpoint before entering, and all large bags will need to be left at the coat check. You can bring in food and beverage but need to eat it at the atrium level.

Frequently Asked Questions for 9/11 Memorial Tour & Priority Entrance 9/11 Museum Tickets

General Information

  • What is the 9/11 Memorial?

    The 9/11 Memorial is the plaza located at the site of the former Twin Towers. The memorial was built to commemorate the attacks of September 11, 2001, and the World Trade Center bombing of 1993, which killed six. It features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the original Twin Towers. The design evokes a sense of hope and renewal and creates a contemplative space separate from the usual sights and sounds of a bustling metropolis.

  • Should I tip my guide?

    It’s really up to you. If you enjoyed your tour and feel like you received exemplary service from your guide, it is customary to leave a tip at the end of the tour. It’s not obligatory though and we won’t hold it against you if you don’t – nor will your guide.

Duration of Visit

  • How long is the tour?

    This guided tour of Ground Zero is 2 hours.

Clothing & Accessories

  • What should I know before visiting the 9/11 Museum?

    There’s a security checkpoint before entering, and all large bags will need to be left at the coat check. You can bring in food and beverage but need to eat it at the atrium level.