Customer Reviews for Universal Orlando Resort Tickets

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Average 4.7 out of 5 ( 33,155 customer reviews )

  • 5 stars: 25,833 reviews
  • 4 stars: 6,150 reviews
  • 3 stars: 347 reviews
  • 2 stars: 565 reviews
  • 1 stars: 260 reviews

Loved the fast rides.. park wS easy to get around

5 stars:

Trusted Customer reviewed 24 Mar, 2023

It had great optics kids loved it.

5 stars:

Trusted Customer reviewed 24 Mar, 2023

Difficile d’obtenir un pass pour personne invalide alors que chez Disney ce fut plus simple

3 stars:

Trusted Customer reviewed 24 Mar, 2023

Temps d’attente trop long

5 stars:

Trusted Customer reviewed 24 Mar, 2023

Compliqué de s’y retrouver dans les différentes attractions un meilleur marquage serait nécessaire

3 stars:

Trusted Customer reviewed 24 Mar, 2023

Velocicoaster was amazing. Loved hogsmead. Lots to do.

5 stars:

Trusted Customer reviewed 23 Mar, 2023

Great fun. Lots to do and see.

5 stars:

Trusted Customer reviewed 23 Mar, 2023

Amazing. Really nice location to just relax and let the kids go round as many times as they like. Tapu tapu service is easy to use.

5 stars:

Trusted Customer reviewed 23 Mar, 2023

This is our favourite side we love the performances. The Blues Brothers even though we have seen it many times every time we go it is still brilliant! The other show is the Beat Builders just amazing We love Fast & Furious ride my sons favourite. The atmosphere in these parks really makes going worthwhile. My favourite park of everything in Orlando

5 stars:

Donna Harris reviewed 19 Mar, 2023

Dad & I love the popeye ride in Island of Adventure. The shops and just looking round is what we do most over this side

5 stars:

Donna Harris reviewed 19 Mar, 2023

Great rides and atmosphere

5 stars:

Trusted Customer reviewed 18 Mar, 2023

Excellent parks, can’t wait to go again

5 stars:

Trusted Customer reviewed 18 Mar, 2023

Good roller coasters, enjoyed despite a few breakdowns which meant we missed Hagrid.

5 stars:

Trusted Customer reviewed 18 Mar, 2023

Universal of Adventures definitely provides thrills and adventure.

5 stars:

Angela Davies reviewed 18 Mar, 2023

Just Brilliant!!! My Children prefered Unversal over Disney Parks

5 stars:

Trusted Customer reviewed 14 Mar, 2023

Just Brilliant!!! My Children prefered Unversal over Disney Parks

5 stars:

Trusted Customer reviewed 14 Mar, 2023

Just Brilliant!!! My Children prefered Unversal over Disney Parks

5 stars:

Trusted Customer reviewed 14 Mar, 2023

Amazing water slides love how they have themed this place

5 stars:

Trusted Customer reviewed 14 Mar, 2023

Had a great time here still love rip ride rocket

5 stars:

Trusted Customer reviewed 14 Mar, 2023

Love the rides especially velocercoster

5 stars:

Trusted Customer reviewed 14 Mar, 2023

Loved everything about volcano Bay, plenty of sunbeds clean washrooms and toilets. Fantastic day out

5 stars:

Trusted Customer reviewed 12 Mar, 2023

Very disappointed hagrids motorcycle ride closed while we were there so didn't get chance to try sand was on top of my list

4 stars:

Trusted Customer reviewed 12 Mar, 2023

Enjoyable experience only disappointment was a couple of rides undergoing refurbishment.

4 stars:

Trusted Customer reviewed 12 Mar, 2023

Ticket issues caused by your conpany

3 stars:

Trusted Customer reviewed 12 Mar, 2023

Ticket issues caused by your company

2 stars:

Trusted Customer reviewed 12 Mar, 2023

Was ok stormy weather, very busy park

4 stars:

Trusted Customer reviewed 12 Mar, 2023

Good rides, Diagon alley is amazing. The food at the park is really poor quality, especially considering the highly inflated prices charged. Bring a picnic is my advice. Queues on the most popular rides are immense and best visited first or last thing at the park.

4 stars:

Trusted Customer reviewed 11 Mar, 2023

Wow, best water park I’ve been too. The Volcano is stunning to see and the interactive interior delights the kids. The rides and slides are top notch, with the rapid river being a surprise top favourite for the family.

5 stars:

Trusted Customer reviewed 11 Mar, 2023

The better of Universal’s 2 theme parks imo. Rides are great, queues are massive and in park food and drink very pricey.

4 stars:

Trusted Customer reviewed 11 Mar, 2023

Amazing park especially for thrill seekers

5 stars:

Tracey Thomas reviewed 07 Mar, 2023

Great park had fun walking around taking it in and enjoyed getting the train from Kings Cross to Hogsmede

5 stars:

Tracey Thomas reviewed 07 Mar, 2023

Absolutely brilliant. Grandchildren loved the rides and park was welcoming and really magical.

5 stars:

Vivienne Henderson reviewed 07 Mar, 2023

Brilliant tho if you don't like rides avoid the so called Simulator on Harry Potter...I was traumatised by it 🙄...its not for the non riders!! Hogsmeade was wonderful tho and just really liked Universal

5 stars:

KIPLING QUEEN reviewed 05 Mar, 2023

All universal was brilliant

5 stars:

KIPLING QUEEN reviewed 05 Mar, 2023

Only managed a short visit here due to illness in our party but will visit again one day

5 stars:

KIPLING QUEEN reviewed 05 Mar, 2023

Great customer service from all staff

5 stars:

Trusted Customer reviewed 04 Mar, 2023

The customer service was exceptional

5 stars:

Trusted Customer reviewed 04 Mar, 2023

Very good park, good rides

5 stars:

Vincent Barnes reviewed 04 Mar, 2023

Excellent days out especially with a Star Wars fan in tow.

5 stars:

Vincent Barnes reviewed 04 Mar, 2023

Very good park with a lovely big wave pool area

5 stars:

Vincent Barnes reviewed 04 Mar, 2023

Busier than usual in February this year, but great place to have fun.

5 stars:

Trusted Customer reviewed 04 Mar, 2023

Love a day here. Totally chilltastic!

5 stars:

Trusted Customer reviewed 04 Mar, 2023

Just awesome! Complete escapism!

5 stars:

Trusted Customer reviewed 04 Mar, 2023

Amazing!! We really enjoy all the attractions there!

5 stars:

Trusted Customer reviewed 03 Mar, 2023

Amazing!! We love Universal as it has such a good mix of rides and shows!

5 stars:

Trusted Customer reviewed 03 Mar, 2023

Beautiful! We felt like we were somewhere tropical! So clean and tidy!!

5 stars:

Trusted Customer reviewed 03 Mar, 2023

Lovely rides kids and adults thoroughly enjoyed it

5 stars:

Devang Shah reviewed 03 Mar, 2023

Hassle free booking, highly recommended

5 stars:

Devang Shah reviewed 03 Mar, 2023

Lovely rides kids and adults thoroughly enjoyed it

5 stars:

Devang Shah reviewed 03 Mar, 2023

Lovely places to sit and relax, great rides

5 stars:

Andrew Harper reviewed 02 Mar, 2023

So interesting walking round different buildings interspersed with rides

5 stars:

Andrew Harper reviewed 02 Mar, 2023

Lovely parks, weather was Devine

5 stars:

Andrew Harper reviewed 02 Mar, 2023

Perfect for a water park, very happy

5 stars:

Lorenzo Wilson reviewed 26 Feb, 2023

Perfect park, non issues at all

5 stars:

Lorenzo Wilson reviewed 26 Feb, 2023

Perfect park, no issues at all

5 stars:

Lorenzo Wilson reviewed 26 Feb, 2023

Great rides if you like them. Shame most of the jurassic park part was closed. Harry potter part was amazing.

5 stars:

Trusted Customer reviewed 26 Feb, 2023

The Harry potter part was great , we had a great day

5 stars:

Trusted Customer reviewed 26 Feb, 2023

Great day out. Lot of laughs on Popeye and Bluto’s Barges, got soaked but so much fun!

5 stars:

Trusted Customer reviewed 26 Feb, 2023

Fun family day out for a comparatively restful day

5 stars:

Trusted Customer reviewed 26 Feb, 2023

Great family day out, impressed with the Bourne stunt show

5 stars:

Trusted Customer reviewed 26 Feb, 2023

Great day here, aqua coaster was brilliant

5 stars:

Trusted Customer reviewed 23 Feb, 2023

Some really good rides and food outlets

4 stars:

Trusted Customer reviewed 23 Feb, 2023

Harry Potter world and hulk ride were awesome

5 stars:

Trusted Customer reviewed 23 Feb, 2023

Great!! Met my expectations. Easy to use

5 stars:

BT reviewed 23 Feb, 2023

Great!! Met my expectations. Easy to use

5 stars:

BT reviewed 23 Feb, 2023

Great!! Met my expectations. Easy to use

5 stars:

BT reviewed 23 Feb, 2023

Amazing we had the best tome

5 stars:

Trusted Customer reviewed 21 Feb, 2023

Worth every penny absolutely amazing

5 stars:

Trusted Customer reviewed 21 Feb, 2023

The rides are the best in all the theme parks in Orlando

5 stars:

Trusted Customer reviewed 21 Feb, 2023

Our favourite park with great rides. Harry Potter is ridiculously busy, even in January. We timed it for mid week and got on a lot of the rides. Very expensive parking.

5 stars:

James Clayton reviewed 19 Feb, 2023

Another brilliant park. Avoid weekend to get the best from it as the queues at weekend even in January are crazy. Unless you're loaded , pay the extra to walk pass the working class. A beer at Mo's is ridiculous, as are the soft drink prices and food. The lockers you need in order to go on some rides are small, you will struggle with a normal size back pack unless you pay each time for. larger One. 5 stars because as with all Universal and Disney parks, they are great but its all about the money now. 25 years ago when we first started going, it wasnt as obvious.

5 stars:

James Clayton reviewed 19 Feb, 2023

Brilliant but they want every penny out of you , Same price to park your vehicle as the Two main parks which is more expensive than Disney , at least Disney dont extract parking fees for their water parks.

5 stars:

James Clayton reviewed 19 Feb, 2023

Could do with some updating but still a fantastic park

5 stars:

Trusted Customer reviewed 19 Feb, 2023

Amazing rides and parks - can't fault

5 stars:

Trusted Customer reviewed 19 Feb, 2023

Not usually a fan of water parks but this one was really nice

5 stars:

Trusted Customer reviewed 17 Feb, 2023

Universal is always a very chill park to go to. Being able to pop in an out as we wanted was really good

5 stars:

Trusted Customer reviewed 17 Feb, 2023

Amazing being able to have both the card an link to the app.

5 stars:

Trusted Customer reviewed 17 Feb, 2023

Much better than the old side

5 stars:

Fred reviewed 12 Feb, 2023

Loved it had a couple of visits

5 stars:

Fred reviewed 12 Feb, 2023

Needs a big renovation very jaded

3 stars:

Fred reviewed 12 Feb, 2023

Harry Potter zone, rides and Hagrids are all so good. Bourne Supremacy was unreal!

5 stars:

Jason Scott reviewed 11 Feb, 2023

Fabulous rides and styling.

5 stars:

Jason Scott reviewed 11 Feb, 2023

A great park , but I hate the express lanes

4 stars:

Paul Wheeler reviewed 10 Feb, 2023

A great park. Love the new Bourne stunt show

5 stars:

Paul Wheeler reviewed 10 Feb, 2023

great fun for the family.

5 stars:

Steven Wall reviewed 06 Feb, 2023

great fun for the family.

5 stars:

Steven Wall reviewed 06 Feb, 2023

Lots of children’s things to do

5 stars:

Lorne Gregson reviewed 31 Jan, 2023

Loved this place , lots of fun for all

5 stars:

Lorne Gregson reviewed 31 Jan, 2023

Great fun , sadly not a lot of give for plus size riders

5 stars:

Lorne Gregson reviewed 31 Jan, 2023

As before they do not respond to emails sent

1 stars:

Colin Flitter reviewed 31 Jan, 2023

Attraction tickets ignore you if a problem occurs

1 stars:

Colin Flitter reviewed 31 Jan, 2023

Tickets arrived on time and no problems. Fab water park

5 stars:

Rebecca Crawford reviewed 25 Jan, 2023

Tickets arrived on time and no problems.

5 stars:

Rebecca Crawford reviewed 25 Jan, 2023

Tickets arrived on time and no problems.

5 stars:

Rebecca Crawford reviewed 25 Jan, 2023

excellent service all round

5 stars:

David Pentreath reviewed 22 Jan, 2023

excellent service all round

5 stars:

David Pentreath reviewed 22 Jan, 2023

excellent service all round

5 stars:

David Pentreath reviewed 22 Jan, 2023

If you pick the right day you can basically have the park to yourself! Plan ahead and make the most of this unique and fun water park.

5 stars:

Trusted Customer reviewed 19 Jan, 2023

Bright and vibrant with plenty to do and see.

5 stars:

Trusted Customer reviewed 19 Jan, 2023

A park that should be on the top of everyones list to visit.

5 stars:

Trusted Customer reviewed 19 Jan, 2023

My favourite attraction, unfortunately, the queues for the main rides were ridiculous long minimum of 2 hours, Harry Potter 3 hours most of the time, Christmas is definitely the wrong time to visit very crowded

5 stars:

Angela Cheshire reviewed 16 Jan, 2023

Part of the package we purchased easy access to the ticket with the QR code being scanned at the gate

5 stars:

Carol Clifford reviewed 16 Jan, 2023

The combined ticket is a great option easy to use and access

5 stars:

Carol Clifford reviewed 16 Jan, 2023

Large queues at rides over Christmas used up all our time together with cold temperatures didn’t enable us to visit but great that it’s part of the combined ticket

5 stars:

Carol Clifford reviewed 16 Jan, 2023

Very busy, fastpass 99 dollars per person per day, ridiculous. No refill drinks available, not nice, a very expensive day, haven't able to do much things, too crowded

4 stars:

Marjolein Hondebrink reviewed 11 Jan, 2023

Top park, but very busy. Why do you have to make a reservations, for waiting 120 minuten at a attraction?

4 stars:

Marjolein Hondebrink reviewed 11 Jan, 2023

tickets were competitively priced and promptly delivered to my email inbox.

5 stars:

Trusted Customer reviewed 09 Jan, 2023

Competitive price. promptly delivered to my email inbox.

5 stars:

Trusted Customer reviewed 09 Jan, 2023

Competitive prices. promptly delivered to my email inbox

5 stars:

Trusted Customer reviewed 09 Jan, 2023

Amazing place. Very crowded during our visit in December

5 stars:

Trusted Customer reviewed 04 Jan, 2023

Very busy & crowded, but awesome place

5 stars:

Trusted Customer reviewed 04 Jan, 2023

Park and rides are good that you could get on but travelling all that way and not able to get on some of the main attractions was very frustrating

3 stars:

Nick Hodgson reviewed 27 Dec, 2022

As above was just disappointed with the extra money I a

2 stars:

Nick Hodgson reviewed 27 Dec, 2022

Didn’t go as didn’t have time

1 stars:

Nick Hodgson reviewed 27 Dec, 2022

Good value for money. Plenty of rides suitable for everyone.

5 stars:

Anne Wallace reviewed 27 Dec, 2022

Great park, plenty of rides. Also plenty of seating. Restaurants are good.

5 stars:

Anne Wallace reviewed 27 Dec, 2022

Busy as expeted, always preferred to disney

5 stars:

Andrew Blackburn reviewed 24 Dec, 2022

Exactly what was expected - better value than disney

5 stars:

Andrew Blackburn reviewed 24 Dec, 2022

Wow, what a day - and as we visited at the end of November - NO QUEUES!!! However, they do have a system whereby you log your place in the queue and you are told what time your ride will be - no need to stand and wait

5 stars:

Trusted Customer reviewed 16 Dec, 2022

Amazing - we all had a fantastic time

5 stars:

Trusted Customer reviewed 16 Dec, 2022

Having visited about 8 years ago I was worried that as we had already been, it might not seem as great second time around, but I was wrong!!

5 stars:

Trusted Customer reviewed 16 Dec, 2022

As above very expensive and they are pricing working people out of the parks

3 stars:

Trusted Customer reviewed 14 Dec, 2022

Extortionate food and drink prices in the park and again the cost to park for the day was extortionate

3 stars:

Trusted Customer reviewed 14 Dec, 2022

Wave pool and several slides closed very expensive food and drink and extortionate parking

2 stars:

Trusted Customer reviewed 14 Dec, 2022

Excellent venue with lots to do

5 stars:

Sandra Oughton reviewed 12 Dec, 2022

Great park with loads to do

5 stars:

Sandra Oughton reviewed 12 Dec, 2022