Auschwitz-Birkenau Memorial and Museum Tour

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Full details

Every year, millions of visitors from around the world walk through the gate bearing the inscription ‘Arbeit macht frei’ - Work Sets One Free, and enter Auschwitz, one of the best-known concentration camps in the world and a living monument to those that died in the Holocaust.

Our guide to Auschwitz-Birkenau Memorial and Museum Tour

Auschwitz is a haunting site of genocide where approximately 1.5 million people were killed during WWII's Holocaust. Today, as a UNESCO World Heritage Site, it poignantly commemorates the lives of those who died within its walls and fences and is a must-visit for all.

Established in 1940, the Auschwitz-Birkenau complex is a network of German Nazi concentration camps built and operated by the Third Reich in Poland and throughout its five years of operation, was a place of systematic extermination with the majority of victims being Jews, along with Poles, Gypsies, Russian POWs and members of other nationalities.

The Martyrdom Museum was founded in 1947 covering the area of KL Auschwitz (Auschwitz I) in OÅwiÄcim and the Birkenau camp (Auschwitz II) in Brzezinka. It comprises approximately 150 buildings and 300 ruins and the original roads, fences, watchtowers, and railway ramps have all been preserved. What's more, the buildings house the collection of original exhibits and documents.

Your tour to Auschwitz-Birkenau includes a visit to Auschwitz I - the administrative center of Auschwitz death camp - and Auschwitz II, designed and constructed simply as an execution facility.

As you explore the gas chambers, crematoriums, and exhibition halls inside the old prison blocks, listen closely as your guide sensitively explains the who, how, where, when and why of this haunting place and the key events in its history.

Time slots may change due to guide availability, seasonal variations, road conditions etc. It is advisable to book this tour earlier on in your trip in case of last minute amendments made locally.


Daily, except for public holidays. Kiss and Ride on Pawia 18b street, next to Hotel Mercure

Start times

8.15 am, 10.15 am, 11.50 pm, or 2.00 pm (varies throughout the year) - please note, that precise pick-up time will be advised upon confirmation.


Approximately 7 hours in total. The journey to Auschwitz takes approximately 90 minutes.

Terms and conditions

Terms and conditions for Auschwitz-Birkenau Memorial and Museum Tour

  • All bookings for this tour are on a request basis - please allow 72 hours to confirm this tour.
  • Full names of all passengers are required at time of booking. 
  • Please note valid photo ID is REQUIRED to enter, please take with you on the tour.
  • Time slots may change due to guide availability, seasonal variations, road conditions etc. 
  • Your chosen start time may not be final! In such case, the supplier will inform you about it at least one day before the tour via WhatsApp or email. A refund is not possible for a change of time. 
  • Infants and children require a seat and will be classed as a passenger.
  • Infants do not require baby seats to ride in shared transport (minibus or coach) and so these will not be provided. 
  • Eating, smoking and photography inside the buildings as well as acting in a loud manner is forbidden at the site.
  • Please note that backpacks or handbags brought into Auschwitz cannot exceed the dimensions 30x20x10cm. Please leave these on the bus.
  • Journey time from Krakow to Auschwitz can take around 90 minutes. 
  • You are allowed to take photos only in selected parts of the Museum.
  • Wheelchair users can visit Auschwitz alongside an assisting person but, please note, the wheelchair must be capable of folding so that it will fit in a minibus. Also, sightseeing can be difficult due to the historical aspect of the buildings (no driveways, large steps, lots of stairs, pebbly ground etc.) and some parts of Auschwitz are available only through steps.
  • *CANCELLATION POLICY: Free cancellations for bookings cancelled with the operator up to 72 hours before your chosen activity date. No refunds are given for cancellations made within 72 hours.


Frequently Asked Questions for Auschwitz-Birkenau Memorial and Museum Tour

Clothing & Accessories

  • Is there a dress code for Auschwitz?

    There is a fair amount of walking, so comfortable shoes are needed. It is also important to note that a lot of the tour is based outside, so you should dress appropriately for the weather conditions on the day. Visitors should dress in a respectful manner befitting a place of this nature.

  • Are there restrictions on bags at Auschwitz?

    Bags should be no bigger than 30 x 20 x 10 cm. If you do have a larger bag, you will be required to check it into paid luggage storage. Please plan ahead to avoid delays through security.

General Information

  • Are there toilets at Auschwitz?

    There are toilets by the entrance of Auschwitz, which you can use before and after the tour. 

  • Am I allowed to take photos at Auschwitz?

    You are able to take photos whilst on the tour for personal use. Flash photography and camera stands are strictly prohibited.

  • Is the tour of Auschwitz private?

    No, you will join a group for a guided tour when you arrive. 

  • How does the hotel pick-up work?

    Hotel pick-up is not included. It is the customer's responsibility to make their own way to the pick-up point which will be advised upon confirmation. Please note there is no hotel drop off - the tour will end in Krakow city centre.


  • Is Auschwitz suitable for wheelchair users?

    Unfortunately due to the historical buildings and uneven terrain, this tour may not be suitable for persons with mobility issues or in a wheelchair. Some areas are only available to see through the use of stairs.


  • How long does it take to travel from Krakow to Auschwitz?

    A one-way journey takes approximately 90 minutes.