Returning to a World of Magic

As Disney prepare for a phased reopening, they’ve made updates based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies. These measures are designed to promote cleanliness, physical distancing and reduced contact. It may be different from the last time you visited. But together with Disney, you can find new ways to create magical moments - and memories to treasure.

Top Things You Should Know As You Prepare to Visit:

• To enter a Disney Park, both a valid Disney Ticket AND a date-specific theme park reservation are required
• Face coverings are required for Guests (ages 2 and up) and Cast Members; temperature screenings are required in some locations
• Some experiences - including theme parks - may be modified or unavailable to allow for physical distancing and limited contact
• Helpful technology and the My Disney Experience app will help you make the most of the magic

Some details may evolve, so be sure to check this page often.

Reopening With a New Park Reservation System

Magic Kingdom park and Disney’s Animal Kingdom theme park will begin a phased reopening on July 11 - with Epcot and Disney’s Hollywood Studios reopening on July 15.

The parks will reopen with some important updates to promote physical distancing, including:

• Park Reservations: Initially, park attendance will be managed through a new park reservation system. To enter a park, both a park reservation and valid admission for the same park on the same date are required.
• New 2020 Ticket Sales: At this time, new ticket sales for 2020 are temporarily paused. Existing ticket holders will be able to make park reservation requests in phases before new tickets are sold.
• New 2020 Disney Resort Hotel Reservations: At this time, new 2020 reservations at Disney Resort hotels are temporarily paused so Disney can focus on Guests with existing reservations. Reservations will resume after that period of time.

Upon reopening, theme parks, Disney Resort hotels, restaurants, attractions, experiences and other offerings may be modified and will be limited in capacity and subject to limited availability or closure, based on direction from health experts and government officials to promote physical distancing.

Additionally, attractions, experiences (such as shows, parades and fireworks), services and amenities may have limited availability or may remain closed. We will provide more information as it becomes available. Disney reserve the right to cancel any reservations, admission media or purchases and provide applicable refunds.

Unfortunately, these new measures have also required Disney to cancel any dining reservations, experience reservations and FastPass+ selections you may have made with Disney.

As a result of physical distancing, capacity in restaurants and availability of dining experiences is very limited and certain experiences such as Character dining cannot be provided. Because of this, Disney have also made the difficult decision to cancel and temporarily no longer offer Disney dining plans.

How Does this Impact Disney Ticket Purchases?

• Guests must be in receipt of their Disney tickets in order to reserve their theme park dates and the new park reservation system.
• Park reservations are subject to availability and whilst customers can still secure their Disney Tickets using our deposit scheme, we now recommend paying for Disney Tickets and Combos in full at the time of booking, so that you can secure Disney Park reservations straight away.
• Upon full payment Disney tickets will be dispatched within 72 hours; Next day options are available.
• On receipt of your tickets, link them immediately on My Disney Experience and start reserving your park days!
• Guests will be able to make Disney Park reservations for all dates until 26 September 2021. 

• To enter a Disney Park, both a valid Disney Ticket AND a date-specific theme park reservation is now required for visits in 2020 and 2021.
• Disney Theme park reservations are subject to availability and cannot be guaranteed until you have confirmed your places on the new park reservation system
• Reservations for Walt Disney Parks can only be made once you have paid for your Disney Tickets and linked them to My Disney Experience. It is your responsibility to reserve your theme park days.
• Upon reopening, certain parks, hotels, restaurants, attractions, experiences and other offerings will be modified or unavailable, will have limited capacity and will be subject to limited availability or even closure, and park admission and offerings are not guaranteed.
• FastPass+ and Extra Magic Hours: As a result of the COVID-19 impact, the FastPass+ service will be suspended for the time being as Disney plan to use additional queue space to manage capacity at their attractions and maintain physical distancing. Disney will automatically cancel existing FastPass+ selections and share any future updates on the service at a later date. Also, please note that upon reopening, Extra Magic Hours will be temporarily suspended.
• An inherent risk of exposure to COVID-19 exists in any public place where people are present. By visiting Walt Disney World Resort you voluntarily assume all risks related to exposure to COVID-19.