Customer Reviews for Go City: New York Explorer Pass
Get your tickets for Go City: New York Explorer Pass
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Although Explorer pass is good and saves you money, the problem I've had was that there was no information after purchase who to redeem certain attractions. Most of them quite straight forward where you present a QR code at a venue, but some are not clear how to redeem or book. I have searched the whole website (attraction tickets) for information on booking statue of Liberty tour with Ellis Island visit, but there was no clear guidance on what is needed, so we turned up on the day we wanted to visit only to find out it is fully booked. I then learnt that we had to download city pass app and make a booking through th, but Again, no information on the website where we purchased a pass from. I have also messaged customer service on the live chat on WhatsApp, only ro gwt a response after 4h to say that the chat is closed now as I haven't acknowledged their message within 5 min. As a result we have missed out on the attraction we wanted to do. We had over 2 weeks to book it and I was trying to find information from the website, look3d at every FAQ but no information on that other than present a pass. If some other attractions allowed us to book a times lot at the venue, that particular one did not and there was no information to see where and how to book it. Even their customer service via what's app was poor... very disappointed with the website, not the actual pass.
Olga Barannikova reviewed Go City New York Explorer Pass 29 Apr, 2025
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I was disappointed with my purchase of the Go City New York Explorer Pass as I thought I had clicked on five attractions to be included but it was only a two choice explorer pass with two attractions included. I feel that this was misleading on the website. I also had issues with the app and couldn't rectify the problem as I realised that my e-mail address was incorrect on the pass but the tickets had been sent to my e-mail address so confused as to what has happened there.
Jessica Gelder reviewed Go City New York Explorer Pass 29 Apr, 2025
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Purchased 5 attractions...made it so simple...just get QR code scanned and off you go
Trusted Customer reviewed Go City New York Explorer Pass 09 Apr, 2025
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I have to admit to being sceptical at first about this, I was not convinced of how the tickets would work. I am pleased to say that it was faultless, very happy with the initial purchase which we did with the customer service centre, the representative was very helpful and it was all straight forward. The ticket saved us money on booking the attractions individually so always a good thing. Advanced booking via the app was easy and worked no issues and the attractions where we just turned up went without a hitch. We did not queue for any ones that we pre booked and the process of scanning in at the walk up ones was simple. I would recommend this pass to everyone and we are going away again later this year and will be buying another one for our up coming trip. Thank you.
Trusted Customer reviewed Go City New York Explorer Pass 03 Apr, 2025
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Brought passes for 3 attractions in New York great value for money, easy to use download app ready to go.
Sandra reviewed Go City New York Explorer Pass 28 Mar, 2025
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Perfect, saved so much money!
Anita Smirk reviewed Go City New York Explorer Pass 19 Mar, 2025
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Easy to purchase and use.
Kelly Child reviewed Go City New York Explorer Pass 11 Mar, 2025
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I purchased the Go City pass for my recent trip to New York We chose 5 attractions & pre booked a few places ahead of time Not only does this ticket save you money it’s a great way of planning & it’s flexible , allowing you to rearrange or cancelled easily if you plans change
C Bett reviewed Go City New York Explorer Pass 07 Mar, 2025
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Ready to use ticket covering all the places we wanted to visit, We used the tickets in February so we didn’t experience any lines at all, so not sure how it would be at summertime. But a great buy
Trusted Customer reviewed Go City New York Explorer Pass 04 Mar, 2025
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We brought this for our recent trip to New York! We have used these previously last year for our holiday to orlando so didn't hesitate to rebook. We got a Go City Pass and it was amazing. Super easy to book our attractions and to change them if the weather wasn't in our favour. The list of attractions are amazing. So many to choose from. I highly recommend this to anyone. I promise you will not be disappointed.
Sara Dawber reviewed Go City New York Explorer Pass 27 Feb, 2025
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Good to purchase before travel easy process. Convenient to use on attractions and knowing you don't have to use spending money.
Trusted Customer reviewed Go City New York Explorer Pass 26 Feb, 2025
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Great value and easy to purchase and use and customer service exxcelleng
Trusted Customer reviewed Go City New York Explorer Pass 30 Jan, 2025
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I had been looking around for an attraction pass for a little while to find the best and cheapest option for our trip to New York and came across Attraction tickets. I was a little apprehensive at first but after reading reviews I went ahead and bought them and I got them at a really good price too for the both of us in the sale. It was very straightforward and easy to set up, everything was sent via email with no problems whatsoever. I purchased the 5 attractions pass and would recommend only buying what you need as we still came home with 1 attraction left on our passes each so plan accordingly for what you want to do on your own trip and it will be worth the money!
Claire reviewed Go City New York Explorer Pass 29 Jan, 2025
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Price was great from Attraction Tickets - the only negative was with the Go City Pass itself, we went over Christmas and as you can imagine it’s packed everywhere and we couldn’t book some attractions in advance which either messed up our itinerary or we didn’t get to see at all due to be already fully booked.
Emma Wood reviewed Go City New York Explorer Pass 12 Jan, 2025
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fantastic pass will be using the pass again do easy to use & value for money & everything is prebooked before you go no hassle
Mark Ellam reviewed Go City New York Explorer Pass 06 Jan, 2025
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Russell Brown reviewed Go City New York Explorer Pass 02 Jan, 2025
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Brilliant easy to use and saved quite a bit of money on what the normal enter fees of attractions would have been
Linda Henderson reviewed Go City New York Explorer Pass 30 Dec, 2024
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So easy to use, booking was no problem, would definitely use again. Not all attractions need advance booking. The app us very informative and easy to follow.
Trusted Customer reviewed Go City New York Explorer Pass 29 Dec, 2024
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Had difficulty with tickets working at times
Linda Hinds reviewed Go City New York Explorer Pass 29 Dec, 2024
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10/10 would recommend to anyone travelling to New York, we saved loads of money compared to buying individual tickets and we basically walked straight j to the attractions when we got there, only needed to book the Empire State Building which was very easy to do on the app, would definitely buy again
Rebekah reviewed Go City New York Explorer Pass 28 Dec, 2024
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Excellent
Jayne Coker reviewed Go City New York Explorer Pass 28 Dec, 2024
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I wouldn't purchase tickets like this again we wasted more time going to the places we booked then having to go back at an allocated time with not enough time in-between to go any whete so wasted precious time hanging around had I known this before purchasing id of went down the direct with the attraction itself as we only saved a few pounds on each attraction
Chrissie Akers reviewed Go City New York Explorer Pass 26 Dec, 2024
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This pass was great. I did my research and used it for 3 attractions that were expensive without a pass ..intrepid , the edge and Empire State Building. other attractions such as the history museum and met I paid for direct as it worked out cheaper that way. Had no issues using the pass. Got the empire state booked 10 days in advance using the app , was even able to amend this at the attraction when we arrived earlier than planned. Intrepid was quiet at opening time of 10am and we got straight in. The best thing about buying this pass was we were able to get vip early access to the edge, this was a highlight of our trip. We went at 8am, it was so quiet there were maybe 10 people up there at this time and the sun was rising over Manhattan, perfect! So glad I bought this pass and I saved 10% with attraction tickets. Everything was really easy and straight forward
Tracy Turner reviewed Go City New York Explorer Pass 18 Dec, 2024
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This was a very easy way to pay for attractions before you left home. We went to New York with 5 passes and it was so easy to just go along and get your pass scanned and go into the attraction. I’d definitely use this service again
Trusted Customer reviewed Go City New York Explorer Pass 16 Dec, 2024
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In New York with the Go City pass was easy to use
Trusted Customer reviewed Go City New York Explorer Pass 29 Nov, 2024
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Amazing
Debbie Pursell reviewed Go City New York Explorer Pass 18 Nov, 2024
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perfect way to save and see new Yorks best attractions, worked flawlessly ,no issues
Erlend Manson reviewed Go City New York Explorer Pass 15 Nov, 2024
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All passes purchased/ordered together 3 adult and 1 child pass. The only issue we had when downloading the passes was the child pass didn't come with the adult passes and was a mess about trying to sort it out with the online chat, finally spoke to a person who dealt with the situation. Due to this the passes where on different locations in my Samsung wallet when downloaded so had to keep faffing about at attractions swapping to the adult passes and child pass. When booking the world trade centre there was a glitch on the app (gocity) and it put my date back to the date we were on that day for the adult passes (as I had to book adult and child separate now as on different passes) and didn't realise so lost 1 attraction for 3 adults as no refunds are given! Overall attraction tickets were a great price and everything worked out good (apart from losing 3 tickets but that's gocity's fault) would recommend attraction tickets!
Trusted Customer reviewed Go City New York Explorer Pass 13 Nov, 2024
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We found the Go City Pass very easy to use in general but, when we tried to use it for circle line cruises and Top of the Rock, you could not pre book your time of entry or cruise and we found ourselves stood in long queues and not being able to fit them into our city break. Overall the Go City Pass was good and easy to use at Empire State, The Edge, Statue of Liberty/Ellis Island Cruise and the One World Trade Centre.
Trusted Customer reviewed Go City New York Explorer Pass 08 Nov, 2024
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Excellent and well worth it
Trusted Customer reviewed Go City New York Explorer Pass 26 Oct, 2024
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Great value for money and easy to use
Graham Peacefull reviewed Go City New York Explorer Pass 24 Oct, 2024
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Trusted Customer reviewed Go City New York Explorer Pass 04 Oct, 2024
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Was very easy and to purchase and use the tickets.
Trusted Customer reviewed Go City New York Explorer Pass 08 Sep, 2024
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Information on the site stated attractions that did not need to be booked but could be rapidly accessed with no ques. This was not the case. Some of our planned attractions were fully booked when we turned up and we advised we have booked. The site is very misleading and I’ll informed
Trusted Customer reviewed Go City New York Explorer Pass 29 Aug, 2024
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We had trouble redeeming the attractions, we actually lost out due to the pass not being transparent. We wanted to go and see a baseball game but had issues with the pass. I’m very disappointed. We had an issue with going to “Top Of The Roxk” but ended up going another time. We lost so much time which spoiled the holiday.
Trusted Customer reviewed Go City New York Explorer Pass 27 Aug, 2024
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Great for the attractions in new york. Had a couple of hiccups that we didn't realise. When we got to the rockerfella centre it was fully bookeddo we had to book for the next day (which didn't matter too much but had we known we'd have gone in and booked earlier for the evening we wanted) secondly we wanted to use the hop on hop off bus twice and found out you can't book the same attraction twice with these tickets. Just things we didn't know or hadn't read before we left. However this didn't spoil our holiday and it made the attractions we did visit cheaper and more convenient as we had paid before leaving home
Trusted Customer reviewed Go City New York Explorer Pass 18 Aug, 2024
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Was told could refund unused passes. Not the case
Trusted Customer reviewed Go City New York Explorer Pass 15 Aug, 2024
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Trusted Customer reviewed Go City New York Explorer Pass 11 Aug, 2024
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We brought the maximum 10 attractions pass for our 2 week holiday in NYC. It was so easy and convenient to use. Most places you just turn up and they scan your pass and your in, others you need to scan to exchange for an actual ticket and there’s a couple that do require pre-booking but it’s all really straightforward. All the places are well aware of these city passes and know exactly what to do with regards to redeeming them. Knowing most of your activities are already prepaid for is a huge relief when it comes to budgeting for these expensive city breaks. You pay one set price in your local currency and then you literally just turn up to everything you wanna do until it runs out! Couldn’t have been easier or a better experience really! Safe to say we took full advantage of all 10 spots in a very busy 2 weeks in the city that never sleeps! The good thing is if you’re only going for a short break you can just get a few activities so there’s flexibility there for you when deciding what’s suitable for your needs! No complaints, will use again!
Matthew Bonner reviewed Go City New York Explorer Pass 28 Jul, 2024
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Excellent way of visiting the various attractions around New York , many thanks to the great staff at Attractions.com
Glen Humphrey reviewed Go City New York Explorer Pass 23 Jul, 2024
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Easy to buy and easy to use. We did 4 attractions. Great experience.
Zbigniew Gorzolka reviewed Go City New York Explorer Pass 22 Jul, 2024
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Easy to purchase. Lots of choices. Good expediences and worth the money. I would definitely recommend
Trusted Customer reviewed Go City New York Explorer Pass 19 Jul, 2024
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Good value pass. I was initially worried I could only pre book the Statue of Liberty and Empire State Building only 10 days before. However it was fine and we managed to access all the attractions we wanted to and 10 days before the ESB was fine. It was nice to pre pay for the pass and not have to think how much attractions were when we were there.
Alison Norman reviewed Go City New York Explorer Pass 30 Jun, 2024
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This pass was amazing and the help I received from many very patient people at Attraction tickets ensured that I bought the best pass for my needs. I have used them in the past for other passes and would definitely recommend them to anyone and everyone. I bought the Go City New York Explorer pass for 7 attractions and it was worth every penny. I also got a Black Friday discount which helped reduce costs.
Victoria Furzer-pickett reviewed Go City New York Explorer Pass 24 Jun, 2024
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Bought a ticket prepaid for 7 attractions. Easy to use at the attractions, ticket was downloaded to our phone. I knew where we were going to go and had we paid ‘on the door’ it would have been more so good value
Trusted Customer reviewed Go City New York Explorer Pass 10 Jun, 2024
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Sarah Macdonald reviewed Go City New York Explorer Pass 13 May, 2024
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Excellent customer service as usual and the passes were really Easy to use
Peter john Mitchell reviewed Go City New York Explorer Pass 12 Apr, 2024
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Too many rules and restrictions and gocity customer service is awful. Buy a different pass if you can.
Luke Lasenby reviewed Go City New York Explorer Pass 04 Mar, 2024
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Good to have it all prepaid
Trusted Customer reviewed Go City New York Explorer Pass 01 Mar, 2024
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We bought the 6 attraction pass and it was perfect for our stay
Alison reviewed Go City New York Explorer Pass 23 Jan, 2024