Customer Reviews for New York Airport Transfers

Get your tickets for New York Airport Transfers

Average 3.8 out of 5

321 Reviews

  • 5 141
  • 4 99
  • 3 6
  • 2 37
  • 1 38
  • 5 stars:

    A must if you want hassle free option. You are collected at the terminal and dropped to your hotel door. There is no messing. The return journey was excellent. No complaints. I will.use this service again

    Carol Anderson reviewed New York Airport Transfers 12 Apr, 2023

  • 4 stars:

    Transport to and from airport was good but had to wait 45minutes to get the transport to the hotel which is the last thing you want do after a 8hour flight. 1hour and half in transport before arriving at hotel.

    Beverley reviewed New York Airport Transfers 28 Jan, 2020

  • 3 stars:

    We wer first pick up at airport, took a further 1hr ND 15 min to get the rest and den we wer on ur way

    Jason Fagan reviewed New York Airport Transfers 25 Jan, 2020

  • 5 stars:

    A big saving worth doing

    Trusted Customer reviewed New York Airport Transfers 03 Jan, 2020

  • 4 stars:

    Easy to arrange the pickup at the airport but as late at night had a 40 minutes wait which was a bit stressful. Pick up to return to the airport was good, but arrived 30 mins late. Mix up was explained but a phone call to me to at least say they were on the way would have really helped . Our pick up and drop off were exactly where we requested. Great driver on our return to airport, comparing notes about USA and England.

    Carol Walker reviewed New York Airport Transfers 17 Sep, 2019

  • 5 stars:

    Have used before no issues waited about 20 mins so quick and easy and a lot cheaper than taxis, highly recommend.

    Trusted Customer reviewed New York Airport Transfers 01 Sep, 2019

  • 5 stars:

    No issues at all - excellent service

    Peter Bowley reviewed New York Airport Transfers 03 Jun, 2019

  • 4 stars:

    Excellent service to and from the Airport!

    Liam Frost reviewed New York Airport Transfers 26 Apr, 2019

  • 3 stars:

    Worked great on arrival, only had to wait about ten minutes for a bus. Transfer back was an embarrassing experience I never want to repeat. Pre-booked with them the night before as requested. Bus arrived but the driver made such a scene because our voucher didn’t have a return date on! He went on and on saying we’d have to pay if his office said it was no good. Still kept saying it on way to airport in front of others, then finally we arrived and didn’t apologise for the mix up or say everything was ok! So annoyed.

    Trusted Customer reviewed New York Airport Transfers 06 Mar, 2019

  • 5 stars:

    Took the voucher straight to the transportation office and within 20 mins I was in a taxi share straight to my hotel it was great value for money.

    Carol Ferguson reviewed New York Airport Transfers 21 Feb, 2019

  • 5 stars:

    Great value for money - vouchers accepted by transport company with no issues

    Stephen Jones reviewed New York Airport Transfers 31 Jan, 2019

  • 5 stars:

    Better than yellow cab. Guy charged me $120 from airport to hotel.

    Susan Fraser reviewed New York Airport Transfers 29 Jan, 2019

  • 1 stars:

    Booked airport transfers which said buses depart every 10-15 minutes. We waited over an hour for the transfer, which means it would have been much quicker (and cheaper) to get public transport. I complained to ATD about this, who spoke to the company in New York, but they said that they cannot offer a refund as the 10-15 is only an estimate. This is not stated on the website and their customer service was very poor.

    Trusted Customer reviewed New York Airport Transfers 20 Jan, 2019

  • 5 stars:

    Excellent service, didn’t have to wait long for our shuttle bus to take us to our hotel.

    Trusted Customer reviewed New York Airport Transfers 16 Jan, 2019

  • 2 stars:

    I thought this would be a better option than a taxi as there was 7 of us travelling. Our flight details were submitted on purchase but we had to wait almost 2 hours to get picked up on arrival. On return we arranged a time for pick up which we had to get a few hours earlier than we would have needed, the driver was then too early and wasn’t happy as 1 of our party hadn’t arrived at the pick up point. A taxi or Uber will cost a little bit more but would pay the extra to have a little more flexibility.

    Trusted Customer reviewed New York Airport Transfers 21 Dec, 2018

  • 5 stars:

    Value for money and peace of mind getting to the differing New York airports

    David Mccarthy reviewed New York Airport Transfers 18 Dec, 2018

  • 4 stars:

    Service was fine - although pick up and drop off was a little long winded as we had to go to other terminals and drop off at quite a few hotels before getting to our own. Would probably simply chose the private taxi service option to save time next time round...

    Ian Fletcher reviewed New York Airport Transfers 22 Nov, 2018

  • 5 stars:

    Good service provided. Easy to book the transfer back to the airport

    Trusted Customer reviewed New York Airport Transfers 10 Aug, 2018

  • 4 stars:

    The only negative for me was once we found the desk in Newark airport there were a lot of people waiting and there didn't seem to be much organisation. It was fine on the return trip from the hotel to the airport.

    Trusted Customer reviewed New York Airport Transfers 30 May, 2018

  • 5 stars:

    Good price, had to look around JFK airport for appropriate desk but once we found it the service was quick and efficient

    Trusted Customer reviewed New York Airport Transfers 02 May, 2018

  • 5 stars:

    Reliable and a cheaper option

    Trusted Customer reviewed New York Airport Transfers 29 Apr, 2018

  • 5 stars:

    Straightforward to purchase from the site and a breeze at the airport.

    Trusted Customer reviewed New York Airport Transfers 20 Mar, 2018

  • 5 stars:

    Great value. Money well spent.

    Trusted Customer reviewed New York Airport Transfers 13 Feb, 2018

  • 5 stars:

    Easy to use, just report to transportation desk and on the next shuttle.

    Trusted Customer reviewed New York Airport Transfers 17 Jan, 2018

  • 5 stars:

    Excellent service, easy to arrange pick up once at the airport. Would highly recommend and will be using in the future.

    Trusted Customer reviewed New York Airport Transfers 16 Jan, 2018

  • 5 stars:

    Good instructions for airport. Not too long a wait, delivered straight to hotel door.

    Trusted Customer reviewed New York Airport Transfers 29 Dec, 2017

  • 5 stars:

    Saved a lot of hassle when we arrived and the bus drivewrs were helpful too

    Trusted Customer reviewed New York Airport Transfers 29 Dec, 2017

  • 5 stars:

    Excellent service at a good price.

    Trusted Customer reviewed New York Airport Transfers 12 Dec, 2017

  • 5 stars:

    Excellent value for money

    Trusted Customer reviewed New York Airport Transfers 23 Nov, 2017

  • 3 stars:

    It was fine getting picked up at the airport but took over 2 and 1/2 hours going to airport from hotel with all the pick ups so wasn't so good in that respect

    Trusted Customer reviewed New York Airport Transfers 21 Nov, 2017

  • 3 stars:

    Some confusion with organising the transfers at the airport to destination. Drivers didn't seem to know it was prepaid even when given the e tickets.

    Trusted Customer reviewed New York Airport Transfers 11 Nov, 2017

  • 4 stars:

    Great, notes explained very well what we had to do when we arrived at the airport, was a very smooth process.

    Trusted Customer reviewed New York Airport Transfers 08 Nov, 2017

  • 5 stars:

    happy with service and will use this service again

    Trusted Customer reviewed New York Airport Transfers 04 Nov, 2017

  • 5 stars:

    Didn't even know you arranged transfers until Wendy informed us about this. Was very happy with the transfer service.

    Trusted Customer reviewed New York Airport Transfers 31 Oct, 2017

  • 5 stars:

    Very easy to use, quick and simple process, will use this again!

    Trusted Customer reviewed New York Airport Transfers 25 Oct, 2017

  • 5 stars:

    Very easy to book and very friendly drivers

    Trusted Customer reviewed New York Airport Transfers 09 Oct, 2017

  • 1 stars:

    Service was supposed to be every 15mins. we had to wait over and hour and a half

    Trusted Customer reviewed New York Airport Transfers 28 Sep, 2017

  • 4 stars:

    Great service on the way from the airport to Manhattan but I didn't read the T&C's stating that you have to book your transfer at least 24hrs in advance for the return trip and ended up having to book a taxi which cost $52

    Michelle Alexander reviewed New York Airport Transfers 22 Sep, 2017

  • 5 stars:

    Picked up from airport and Hotel with no problems

    Michael Soutar reviewed New York Airport Transfers 22 Sep, 2017

  • 1 stars:

    terrible please read 1st page i doccumented what went wrong: will never use them airport transfers PLEASE READ THE FIRST PAGE I HAVE DECRIBED WHAT HAPPENED WITH OUR AIRPORT TRANSFERS YOU WILL NOT BELIEVE HOW BAD IT WAS

    Kevin Thorne reviewed New York Airport Transfers 19 Sep, 2017

  • 5 stars:

    Perfect transaction- very easy

    Andrea Smith reviewed New York Airport Transfers 13 Sep, 2017

  • 2 stars:

    Service was poor and not what I expected

    Neil Angus reviewed New York Airport Transfers 06 Jul, 2017

  • 5 stars:

    Great service, fun and friendly.

    Trusted Customer reviewed New York Airport Transfers 16 Jun, 2017

  • 3 stars:

    This was an ok way to get into New York especially as it was our first time and we were a bit apprehensive. Took approx two hours to get from airport to hotel. Lots of waiting around for the mini bus to arrive and then waiting for other passengers. Journey back was quite bad, could nt get through on telephone number provided so hotel receptionist booked us on, were told to be ready at 6 pm, at 7pm we had to arrange for hotel to ring them as no one had showed up, eventually got picked up around 7.30pm. Our flight wasn't until 11pm so arrived in plenty of time but quite stressful. Cheaper than a taxi but if we went again would go by taxi or train. The train apparently goes straight to philidelphia station which is next to Maddison square gardens, so right in middle of manhattan, loads of taxis outside that could then take you to your hotel.

    Trusted Customer reviewed New York Airport Transfers 29 May, 2017

  • 5 stars:

    Very good service and saved us money

    Sharon reviewed New York Airport Transfers 20 May, 2017

  • 5 stars:

    very efficient and relyable. got us to the airport for our return journey under adverse circomstances as there was a massive traffic problem due to a burst water main at the jfk airport and we were taken to the neatrest train comnnection into jfk so that we did not have to go in the hold up or miss our flight.

    Jayne Leddington reviewed New York Airport Transfers 13 May, 2017

  • 5 stars:

    Easy to buy and use and very helpful chat online

    Shelley Twose reviewed New York Airport Transfers 21 Apr, 2017

  • 4 stars:

    Has to wait approx 40 mins on bus when we arrived at airport which wasn't ideal. Basic bus but did the job. On return bus was early and very luxurious with air conditioning. Took a long time to get to airport but traffic always busy.

    Sandra Kyle reviewed New York Airport Transfers 21 Apr, 2017

  • 5 stars:

    Very efficient. Would use again

    Angela Tucker reviewed New York Airport Transfers 20 Apr, 2017

  • 2 stars:

    scary drive through Manhattan. Easy to find in the arrivals hall though and no waiting.

    Susan Holmes reviewed New York Airport Transfers 16 Apr, 2017