Paris Frequently Asked Questions

The amount of spending money to take to Disneyland Paris will ultimately depend on what you are wanting to do in the parks and if you are looking to spend all day there. It is suggested to take an average of around €50-€70 per person, per day. As well as food and drinks each day, you may like a Disney treat, or to do a spot of shopping to get your Disney memorabilia!

Unfortunately, we are unable to discount our Disneyland Paris Ticket or hotel room prices.

No, this is a separate product/offer. We will send you a link so that you can upload 10 of your favourite photos from your Disneyland Paris trip, and they will be printed and sent to your address to keep. Please see our Free Disneyland Paris Holiday Prints Special Offer page for further details. 

PhotoPass is a paid-for Disneyland Paris service that can be added to your reservation for a cost - call the team on 0800 221 8012 for more details.

Yes, at AttractionTickets.com we have a dedicated Disneyland Paris Sales Team who will be able to assist with all Disneyland Paris Ticket and Hotel enquiries as well as making ticket and hotel bookings. Please contact us on 0800 221 8012 or email [email protected]. We look forward to hearing from you. 

Please send us a screenshot of the problems you are having to [email protected] and we are more than happy to look into this for you.

We sure do! Join our community Facebook page here - https://www.facebook.com/groups/disneylandpariscommunity. 

Both Disneyland Paris Theme Parks are open daily throughout the year. However, park opening hours will change seasonally and may be dependent on special events. Disneyland Park and Walt Disney Studios park normally open between 9.00am and 10.00am. We recommend our customers download and use the Disneyland Paris app for the latest park information including show and parade times as well as park opening hours

A park hopper ticket is the general term that is used to describe Disneyland Paris Multi-Park Tickets. These Multi-Park tickets give you admission to BOTH Disneyland Park and the Walt Disney Studios Park for the duration of your Disneyland Paris Ticket. These tickets give you the flexibility to come and go as you please to each parks including the ability to 'hop' between Disneyland Park and Walt Disney Studios Park on the same day, which is a great benefit. These are the Disneyland Paris Hopper ticket types available with AttractionTickets.com:

• Disneyland Paris 1-Day/2 Parks Dated Ticket
• Disneyland Paris 2-Day/2 Parks Hopper Dated Ticket
• Disneyland Paris 3-Day/2 Parks Hopper Dated Ticket
• Disneyland Paris 4-Day/2 Parks Hopper Dated Ticket

Carer tickets for Disneyland Paris can only be purchased on the day you visit the parks. A 25% discount is provided based on the 1-day, same-day rate. If you are visiting for more than one day we would advise you to compare this to multi-day tickets as often they can work out cheaper when buying in advance. 

Unfortunately, annual passes can only be purchased by calling Disneyland Paris on 08448 008 111.

All Disneyland Paris multi-day tickets are for use on consecutive days only, starting from the date you selected at the time of booking. This is because the days are automatically reserved for you to visit the parks and guarantee your entry even if the park is at full capacity.

The majority of Disneyland Paris tickets available with AttractionTickets.com can be cancelled with a full refund. We offer free cancellations for all Disneyland Paris Dated Ticket types cancelled more than 72 hours prior to your ticket start date. No refunds are given for cancellations made within 72 hours.

Unfortunately, Disneyland Paris Open-Dated Tickets cannot be cancelled once purchased but can be used at any time within 12 months of purchase.

Gate-ready digital Disneyland Paris Ticket(s) will be instantly uploaded to your Customer Account upon booking completion. Tickets can be downloaded to your smartphone and used straight away by scanning them at any touch point to the Disneyland Paris parks. If you don't have a smartphone, simply print your Disneyland Paris tickets instead. 

The amount of spending money to take to Disneyland Paris will ultimately depend on what you are wanting to do in the parks and if you are looking to spend all day there. It is suggested to take an average of around €50-€70 per person, per day. As well as food and drinks each day, you may like a Disney treat, or to do a spot of shopping to get your Disney memorabilia!

The duration of your stay at Disneyland Paris is up to you, but you may wish to book a longer trip if it is your first time to make sure you don’t miss anything! A 3-day visit is recommended for busy times of the year, in particular, to help you get around the parks and see everything on offer without rushing from one attraction to another.

Unfortunately, we are unable to discount our Disneyland Paris Ticket or hotel room prices.

There is no need to pay in full at the time of booking if you are looking to book a Disneyland Paris Hotel Package more than 8 weeks in advance.

For customers looking to book a Disneyland Paris Hotel + Ticket Package, you can secure your arrangements with just a £50 per room deposit. Customers adding return Eurostar journeys to their package can secure arrangements with a 30% deposit.  

Your deposit secures your Disneyland Paris booking and you can pay off your holiday balance gradually via your AttractionTickets.com Customer Account or by calling our sales team. Your final balance is due 8 weeks before your check-in date.

 

Your hotel confirmation will be available to download from your customer account and the park tickets will be ready for collection when you check in at your Disneyland Paris Hotel. (You can check in early and use your park tickets even if your room is not ready yet).

Please note for customers that booked room only and then added Disneyland Paris tickets to their hotel order, the tickets will be available to download or print from your customer account in advance of your visit to Disneyland Paris.

No, this is a separate product/offer. We will send you a link so that you can upload 10 of your favourite photos from your Disneyland Paris trip, and they will be printed and sent to your address to keep. Please see our Free Disneyland Paris Holiday Prints Special Offer page for further details. 

PhotoPass is a paid-for Disneyland Paris service that can be added to your reservation for a cost - call the team on 0800 221 8012 for more details.

There are a few options available to you. In counter service and table service locations, infants can have a free jar of baby food, share their parents' meal or are able to purchase a meal. At buffet restaurants, infants can eat off their parents' plates only.

Yes, you can pay the difference between your meal plan credit and the character dine. (If you have the Full Board Extra Plus meal plan, one character dine meal is included).

For customers who have booked a Disneyland Paris Hotel + Ticket package, bookings can be amended at any time outside 7 days from check-in. We won't charge an amendment fee, but changes are subject to current prices and any price difference will be payable if applicable. For changes made 7-3 days before check-in a £100 per change amendment fee will apply, plus any price difference will be payable if applicable.

For customers who have booked a Disneyland Paris Hotel + Ticket + Eurostar package, no amendment fees for the Hotel and Ticket element of the booking will be charged for changes made more than 3 days before your Disney Hotel check-in date, but up to 100% of total Eurostar price will apply. Any price difference will also be payable if applicable.

Any changes to Disneyland Paris Hotel packages requested 2 days or less before your Disney Hotel check-in date will be treated as a cancellation request and 100% cancellation charges will apply. 

Extra Magic Time is an exclusive benefit for guests staying at Disneyland Paris Hotel with a valid theme park ticket. Extra Magic Time is normally one hour before the regular park opening time and allows guests exclusive access to parts of the Disney Parks long before anyone else and the chance to meet up with Mickey, Minnie and friends! Extra Magic Time hours can be found on the Disneyland Paris App or you can check with your hotel concierge to find out which park has magic hours during your stay.

No, you do not need to worry about reserving park days. Your Disneyland Paris Park Reservations are automatically included as part of your booking.

Yes, you can walk to the Disneyland Paris Parks from all Disney Hotels except for Davy Crockett Ranch and Les Villages Nature. It can take between 10-20 minutes depending on the hotel. Free Disney shuttle transport is also available from all Disney Hotels except Davy Crockett Ranch and Les Villages Nature if you don’t want to walk.

A car is a must for guests choosing to stay at Davy Crockett Ranch and Les Villages Nature as there is no shuttle service to the Disney® Parks or to the train station from these properties.

Yes, at AttractionTickets.com we have a dedicated Disneyland Paris Sales Team who will be able to assist with all Disneyland Paris Ticket and Hotel enquiries as well as making ticket and hotel bookings. Please contact us on 0800 221 8012 or email [email protected]. We look forward to hearing from you. 

Please send us a screenshot of the problems you are having to [email protected] and we are more than happy to look into this for you.

We sure do! Join our community Facebook page here - https://www.facebook.com/groups/disneylandpariscommunity. 

Character dining reservations can normally be added to your Disneyland Paris Hotel and Ticket package at the time of booking. However, if you are an early booker sometimes the Magical Extras including Disneyland Paris character dining may be out of date range at the time you confirm your Disneyland Paris Hotel room and tickets. However, we are able to add Character Dining to existing Disneyland Paris hotel orders as soon as these are made available. Please contact the Disneyland Paris team on 0800 221 8012 or email [email protected] to check on sale dates for Disneyland Paris character dining and to add to an existing order.

For customers booking a Disneyland Paris Hotel + Ticket Package, you can cancel your booking and receive a full refund anytime up to 7 days before your check-in date. 

If you have purchased a Disneyland Paris Hotel + Ticket + Eurostar Package you can cancel your booking and receive a full refund on the Hotel + Ticket element up to 7 days before your check-in date, but there is a 100% cancellation charge for the total Eurostar fare. 

No, payment is not taken automatically for Disneyland Paris bookings. You will need to log into your customer account to pay off your balance, which can be done at any time before the final balance is due. You can choose to pay as much as you like, when you like, as long as the full balance is complete 8 weeks before departure. Alternatively, you can pay your balance over the phone by calling our sales team on 0800 223 0324.

Unfortunately, we are unable to make general dining reservations for you. However, you can easily make restaurant reservations using the Disneyland Paris app or by calling +33 1 60 30 40 50. Our Disneyland Paris team can however arrange character dining reservations for you. 

You can use a direct train service, jump in a taxi at the airport or use Disney Express. Unfortunately we are unable to organise transportation from CDG Airport to Disneyland Paris on your behalf. 

Yes, car parking is included for free in all Disneyland Paris hotels.

Yes, please call us on 0800 221 8012 or email [email protected] and we can arrange this for you. These room types are not displayed on our website.

AttractionTickets.com now offers Eurostar-inclusive Disneyland Paris hotel packages meaning our customers can book their Disneyland Paris hotel, Disneyland Paris Tickets and a return train journey from London St Pancras to Marne-la-Vallée Chessy (Disneyland Paris) in one convenient package. Please choose the Hotel + Tickets + Eurostar option when you start your Disneyland Paris hotel search

You can check into your hotel from 3.00pm and check out is 10.00am. You are able to check in earlier to collect your Disneyand Park Tickets, however you will not be able to access your room until after 3.00pm. Check-in time is 4.00pm at Les Villages Nature.