Cancel or Change Bookings for FREE

Amend Tickets for free

We understand that plans change. Our Universal Orlando Resort Hotel cancellation and amendment policy is designed to be as flexible as possible.

  • Refundable Rooms: You can cancel or change your booking for free up to 7 days before check-in. Cancellations made within 7 days of check-in will not receive a refund.
  • Non-Refundable Rooms: These room types cannot be cancelled once confirmed. However, you can make changes to your booking.

All room types allow for the first two changes without an amendment fee. Any further changes will incur a £50 per booking amendment fee. Please note that any price difference resulting from a change will be applied to your booking.