Customer Reviews for Universal Orlando Resort Tickets

Get your tickets for Universal Orlando Resort Tickets

Average 4.7 out of 5 ( 32,563 customer reviews )

  • 5 stars: 25,372 reviews
  • 4 stars: 6,086 reviews
  • 3 stars: 309 reviews
  • 2 stars: 546 reviews
  • 1 stars: 250 reviews

Very modern water park with lots of choices of water rides.

5 stars:

Trusted Customer reviewed 09 Aug, 2022

Like islands of adventure it was a very good park.

5 stars:

Trusted Customer reviewed 09 Aug, 2022

Very good park with lots of fun rides.

5 stars:

Trusted Customer reviewed 09 Aug, 2022

Tickets worked well and got straight in to the gates

5 stars:

Trusted Customer reviewed 09 Aug, 2022

Tickets worked well and got straight in to the gates

5 stars:

Trusted Customer reviewed 09 Aug, 2022

Tickets worked well and got straight in to the gates

5 stars:

Trusted Customer reviewed 09 Aug, 2022

Busy as hell but fun. The virtual queue system helps.

4 stars:

Trusted Customer reviewed 09 Aug, 2022

Always love studios. Feels like a proper backlot

5 stars:

Trusted Customer reviewed 09 Aug, 2022

Velococoaster was AMAZING

5 stars:

Trusted Customer reviewed 09 Aug, 2022

Good park although needs a few more decent rides. Also pretty busy.

3 stars:

David Cresswell reviewed 06 Aug, 2022

Another really good park, loved Hagrids motorbikes which we hadn’t done before. Very busy though.

4 stars:

David Cresswell reviewed 06 Aug, 2022

Harry Potter land amazing, so realistic

5 stars:

James W reviewed 06 Aug, 2022

Great park, as it contains the new coaster, didn’t do the 4d rides though

5 stars:

James W reviewed 06 Aug, 2022

Perfect- will definitely purchase from here again

5 stars:

Trusted Customer reviewed 05 Aug, 2022

Perfect - will definitely purchase from here again

5 stars:

Trusted Customer reviewed 05 Aug, 2022

Perfect - will definitely use again

5 stars:

Trusted Customer reviewed 05 Aug, 2022

No problems using the tickets in the park

5 stars:

Alastair Smith reviewed 05 Aug, 2022

No problems using the tickets in the park

5 stars:

Alastair Smith reviewed 05 Aug, 2022

No problems using the tickets in the park

5 stars:

Alastair Smith reviewed 05 Aug, 2022

Fantastic rides - must go on Spiderman!

5 stars:

Trusted Customer reviewed 05 Aug, 2022

So excited to walk through the arch into Universal. A trip on the Hogwarts Express is a must!

5 stars:

Trusted Customer reviewed 05 Aug, 2022

The place is amazing. However it gets very busy so recommend get there early. Typical 'sunbed' saving tactics - the Americans do this also!! We wore 'water shoes' and I think that they are a must when walking around (as the place is so big) and then you can leave them on whilst on the rides. The price of the lockers is a bit steep.......

5 stars:

Trusted Customer reviewed 05 Aug, 2022

didn't really do it so I am just guessing

5 stars:

Richard Smith reviewed 02 Aug, 2022

super smashing great experience

5 stars:

Richard Smith reviewed 02 Aug, 2022

completely bonkers from start to finish

5 stars:

Richard Smith reviewed 02 Aug, 2022

Great theme park with lots of incredible rides.

5 stars:

Trusted Customer reviewed 02 Aug, 2022

Amazing theme park with incredible rides.

5 stars:

Trusted Customer reviewed 02 Aug, 2022

Fabulous water park but was very busy.

5 stars:

Trusted Customer reviewed 02 Aug, 2022

We had a great time here the rollercoasters were fab

5 stars:

Trusted Customer reviewed 01 Aug, 2022

This park is totally better than Aquatica in every sense, the scenery, slides, and liked that you use a watch that enables you to scan and book ride and tells you when you can go, this gives you time to do other things whilst waiting

5 stars:

Trusted Customer reviewed 01 Aug, 2022

Great park so much to do and see, downside is the expensive car parking especially when we went several times, at 27 dollars each time for parking

5 stars:

Trusted Customer reviewed 01 Aug, 2022

Very disappointed - the park and ride look amazing but you just can’t get to go on anything between the threat of lightning and the tapu tapu system! Rides were either full and you couldn’t tap in or there was a 200 minute wait. There’s only so long you can keep going around the lazy river or wave pool

1 stars:

Trusted Customer reviewed 01 Aug, 2022

Great park, good in the evening too

5 stars:

Trusted Customer reviewed 01 Aug, 2022

Our favourite park. We went in to this park several evenings. It was a totally different experience than during the day - worth doing at night too

5 stars:

Trusted Customer reviewed 01 Aug, 2022

The park is layer out in such a way that you spend more time walking in the heat then on rides or in pools. Also food is expensive for example $16.99 + TAX for 3 chicken tenders and about 10 waffle fries, $18.99 + TAX for a vegetarian pizza baguette which was so horrible I threw half of it away as I could not stand eating any more. Also hygiene standards have slipped drastically and COVID seems to be a distant memory know! Never going to Volcano Bay again. Average wait times during summer holidays is 150 minutes for each ride!

2 stars:

Trusted Customer reviewed 01 Aug, 2022

Staff appear to have got ruder in the park and lost all their customer experience skills. Also Universal has hiked prices on everything so it’s not value for money for tourists. OK if you are local as you get 25% off, why?

3 stars:

Trusted Customer reviewed 01 Aug, 2022

Staff appear to have got ruder in the park and lost all their customer experience skills. Also Universal has hiked prices on everything so it’s not value for money for tourists. OK if you are local as you get 25% off, why?

2 stars:

Trusted Customer reviewed 01 Aug, 2022

Park has improved, tickets no issue

5 stars:

Lance Gordon reviewed 31 Jul, 2022

Delivered tickets as expected

5 stars:

Lance Gordon reviewed 31 Jul, 2022

Delivered tickets as expected

5 stars:

Lance Gordon reviewed 31 Jul, 2022

Wait time shocking long due to imit staff and new fast track line which require extra payments xost of.car parking extremely high

3 stars:

Trusted Customer reviewed 31 Jul, 2022

Cost of car parking should in the price off tickets

3 stars:

Trusted Customer reviewed 31 Jul, 2022

The best waterpark around definitely worth a visit

5 stars:

Sheila Anderson reviewed 30 Jul, 2022

Great fun for all ages highly recommended

5 stars:

Sheila Anderson reviewed 30 Jul, 2022

Such a fun park, plenty to do

5 stars:

Sheila Anderson reviewed 30 Jul, 2022

Fantastic however queues were horrendous

5 stars:

Douglas Higgins reviewed 30 Jul, 2022

Great theme park, really enjoyed the new Today cafe

5 stars:

Trusted Customer reviewed 29 Jul, 2022

Good theme park with great rides, but wait for new Haggrid ride was often 2-3 hours or more ☹️

5 stars:

Trusted Customer reviewed 29 Jul, 2022

good price easy too use on admission

5 stars:

Susan Craig reviewed 28 Jul, 2022

best price tickets , prices cannot be beaten

5 stars:

Susan Craig reviewed 28 Jul, 2022

easy tickets too use wat park

5 stars:

Susan Craig reviewed 28 Jul, 2022

Marvellous atmosphere. Great rides. Should have kept the mat ride.

4 stars:

Trusted Customer reviewed 28 Jul, 2022

Lovely layout. Love the faux structures. Great finale display. Choice of rides poor.

4 stars:

Trusted Customer reviewed 28 Jul, 2022

Excellent choice of rides.

5 stars:

Trusted Customer reviewed 28 Jul, 2022

Great rides throughout park

5 stars:

Trusted Customer reviewed 28 Jul, 2022

Great rides throughout park

5 stars:

Trusted Customer reviewed 28 Jul, 2022

Fun rides - we loved Hagrid but v long queues for the big rides

4 stars:

Trusted Customer reviewed 25 Jul, 2022

Great rides and some nice cafes, long queues

4 stars:

Trusted Customer reviewed 25 Jul, 2022

Lots to see and do. Clean with plenty of places to sit.

5 stars:

Trusted Customer reviewed 24 Jul, 2022

Lovely park with lots to see and do. Clean, lots of toilets and places to stop for a cold drink.

5 stars:

Trusted Customer reviewed 24 Jul, 2022

Huge and could be better laid out, make sure to memorise where things are that you plan to do. Having to park and take a bus to the water park wasn't as bad as I thought it was going to be as the bus arrived after only 5 minutes of waiting. The tapu Tapu watches are a great idea but more stations to use them on without walking back to the ride would be good.

4 stars:

Trusted Customer reviewed 24 Jul, 2022

Brillant water park. Highly recommend

5 stars:

Trusted Customer reviewed 23 Jul, 2022

Nice park but people are packed in

3 stars:

Trusted Customer reviewed 23 Jul, 2022

Far to busy, though they have the disability pass doesn’t compare to the DAS pass Disney offers. Hadgrids ride breaks down daily.

3 stars:

Trusted Customer reviewed 23 Jul, 2022

Excellent park get on the velocicoaster

5 stars:

David Smith reviewed 23 Jul, 2022

A more sedate side to the park next door but great

5 stars:

David Smith reviewed 23 Jul, 2022

Didn't go to this park as not enough time.

3 stars:

David Smith reviewed 23 Jul, 2022

Excellent, amazing place to visit

5 stars:

Trusted Customer reviewed 20 Jul, 2022

Excellent, amazing place to visit

5 stars:

Trusted Customer reviewed 20 Jul, 2022

Fabulous days spent here and at Studios. Top tips - but reusable cup for drinks (use in all Univerdal parks for small daily fee). The new machines are great for day-long hydration (140 choices of drink!) Use the app to watch queue times.

5 stars:

Trusted Customer reviewed 18 Jul, 2022

Fabulous days spent here and at Islands of Adventure. Top tips - but reusable cup for drinks (use in all Univerdal parks for small daily fee). The new machines are great for day-long hydration (140 choices of drink!) Use the app to watch queue times.

5 stars:

Trusted Customer reviewed 18 Jul, 2022

Best water park in our opinion! Great idea with the TapuTapu devices to virtually queue a ride at a time whilst you carry on with your day. You need to watch for Ride Now opening on rides to be able to maximise rides in the day, Food options and availability good for a park!

5 stars:

Trusted Customer reviewed 18 Jul, 2022

All part of the three park ticket. Great on a hot day and lots to do. Plus early entry with a Universal hotel.

5 stars:

Trusted Customer reviewed 17 Jul, 2022

We keep coming back to Universal - nothing more to say!

5 stars:

Trusted Customer reviewed 17 Jul, 2022

The same as Islands of Adventure.

5 stars:

Trusted Customer reviewed 17 Jul, 2022

Superb water park where queuing is so our dated. But on busy days getting on rides is a bit of a wait, but you don’t have to queue and waste time. Just turn up on your given time and away you go!

5 stars:

Anita Darani reviewed 16 Jul, 2022

Again another top favourite.

5 stars:

Anita Darani reviewed 16 Jul, 2022

One of our top fav parks, always a pleasure returning.

5 stars:

Anita Darani reviewed 16 Jul, 2022

Loved the venue - excellent system meant no queues! Really relaxing experience - we went 3 times I think.

5 stars:

Trusted Customer reviewed 15 Jul, 2022

Great to have unlimited access - extremely busy!

5 stars:

Trusted Customer reviewed 15 Jul, 2022

Great to have unlimited access. Very busy!!

5 stars:

Trusted Customer reviewed 15 Jul, 2022

I didn’t go there . Can’t review.

1 stars:

Brian Mathieson reviewed 15 Jul, 2022

I had a wonderful time there.

5 stars:

Brian Mathieson reviewed 15 Jul, 2022

I had a wonderful time there.

5 stars:

Brian Mathieson reviewed 15 Jul, 2022

Very good but extremely crowded

5 stars:

Dave Conway reviewed 13 Jul, 2022

Great but crowded. Really

5 stars:

Dave Conway reviewed 13 Jul, 2022

Great park ---- great rides and shows

5 stars:

Trusted Customer reviewed 10 Jul, 2022

Way too busy ---- not enough sun loungers for the capacity of people this park allows ---- hate the tapu -tapu method of payment and virtual lines. Some return time frames were ridiculously long

3 stars:

Trusted Customer reviewed 10 Jul, 2022

Always a great park to visit for any age group

5 stars:

Trusted Customer reviewed 10 Jul, 2022

Excellent rides. Fun experience

5 stars:

Chris Bent reviewed 09 Jul, 2022

Excellent rides. Fun experience

5 stars:

Chris Bent reviewed 09 Jul, 2022

Brilliant water park but over capacity! Very small park and very very busy!

3 stars:

Trusted Customer reviewed 07 Jul, 2022

Great for teenagers especially!

5 stars:

Trusted Customer reviewed 07 Jul, 2022

Although I don't like how Universal is now (I'm a fan of the old park and old rides!) It seems to be a hit with teenagers my sons loved it.

5 stars:

Trusted Customer reviewed 07 Jul, 2022

Me encantó. Disfrutamos de todas las atracciones. Lo visitamos varias veces.☺️

5 stars:

Rosa Garcia albino reviewed 03 Jul, 2022

Disfrutamos de todas las atracciones. Nos encantó.❤️

5 stars:

Rosa Garcia albino reviewed 03 Jul, 2022

Lugar espectacular. Disfrutamos de todas las atracciones.

5 stars:

Rosa Garcia albino reviewed 03 Jul, 2022

Value for money and good deals on Disney and Universal tickets

5 stars:

Trusted Customer reviewed 28 Jun, 2022

Good value for ticket prices

5 stars:

Trusted Customer reviewed 28 Jun, 2022

Fantastic as usual never get bored …love it

5 stars:

Pauline Leigh clarke reviewed 27 Jun, 2022

Our first visit and wow we were very impressed it is now our favourite water park

5 stars:

Pauline Leigh clarke reviewed 27 Jun, 2022

Really enjoyed our visit. We a regular visitors but we never tire of the experience

5 stars:

Pauline Leigh clarke reviewed 27 Jun, 2022

Not for me too busy and the way you have to scan in to ride wdit and go back can be tire some Disney water parks for me

1 stars:

Karen Oxley reviewed 27 Jun, 2022

Hogworts is amazing again a must for all ages

5 stars:

Karen Oxley reviewed 27 Jun, 2022

Not as busy as Disney which is good

5 stars:

Karen Oxley reviewed 27 Jun, 2022

Universal is full of shops to buy unique movie things and food places. There is plenty to see and do till late at night

5 stars:

Blair Taggart reviewed 21 Jun, 2022

Full of adventure for the young and old of heart. There is plenty to see and do and there are nice places to eat and places to shop

5 stars:

Blair Taggart reviewed 21 Jun, 2022

Fantastic! Harry Potter’s wizarding work was amazing

5 stars:

Gemma Clatworthy reviewed 18 Jun, 2022

Islands of adventure is the best park for a marvel fan

5 stars:

Gemma Clatworthy reviewed 18 Jun, 2022

It’s a Really fun water park

5 stars:

Gemma Clatworthy reviewed 18 Jun, 2022

14 day pass gives flexibility to visit all the parks when you want and being able to use the Harry Potter train to go between the parks makes it more fun.

5 stars:

Trusted Customer reviewed 18 Jun, 2022

14 day pass gives flexibility to visit all the parks when you want and being able to use the Harry Potter train to go between the parks makes it more fun.

5 stars:

Trusted Customer reviewed 18 Jun, 2022

14 day pass gives flexibility to visit all the parks when you want. Getting there when the park opens means the queues are shorter than later in the day.

5 stars:

Trusted Customer reviewed 18 Jun, 2022

Loved the Studios part and dining in Harry Potter area. Extremely well themed all ove park

5 stars:

Happy Customer reviewed 16 Jun, 2022

Exciting park and love Harry Potter area for entertainment and dining

5 stars:

Happy Customer reviewed 16 Jun, 2022

Good if you enjoy water slides. Nice area too for the younger ages

4 stars:

Trusted Customer reviewed 15 Jun, 2022

Great for adults & children alike

5 stars:

Trusted Customer reviewed 15 Jun, 2022

Great park for all ages. Minion ride especially good

5 stars:

Trusted Customer reviewed 15 Jun, 2022

Fantastic place but need express tickets!

5 stars:

Linda Bridgman reviewed 15 Jun, 2022

Fantastic place but need express tickets

5 stars:

Linda Bridgman reviewed 15 Jun, 2022

Long waits and not Disney

3 stars:

Trusted Customer reviewed 11 Jun, 2022

Long waits and not Disney..

3 stars:

Trusted Customer reviewed 11 Jun, 2022

Great rides, loved Hagrid

5 stars:

Trusted Customer reviewed 09 Jun, 2022

Loved the Harry Potter part of Universal

5 stars:

Trusted Customer reviewed 09 Jun, 2022

Very good water park, the lockers were expensive

4 stars:

Trusted Customer reviewed 09 Jun, 2022

Great place to visit - recommended

5 stars:

Trusted Customer reviewed 06 Jun, 2022

Great place to visit - recommended

5 stars:

Trusted Customer reviewed 06 Jun, 2022

Great park , was busy day so got fast track for 2 people over £300 pounds very expensive

4 stars:

Paul Hay reviewed 05 Jun, 2022

Great ride some closed , great day , note parking all parks are expensive , soon addds up

4 stars:

Paul Hay reviewed 05 Jun, 2022

Amazing, new rollercoaster is probably the best I’ve ever been on.

5 stars:

Trusted Customer reviewed 04 Jun, 2022

Must do Harry Potter, also awesome shows around too.

5 stars:

Trusted Customer reviewed 04 Jun, 2022

Good park but very busy when we went.

4 stars:

Trusted Customer reviewed 04 Jun, 2022