AttractionTickets.com About Us

The UK's No.1 Theme Park Holiday Specialist, Since 2002

Rated 4.8 out of 5 from over 34k Trustpilot reviews, AttractionTickets.com is an official partner for Walt Disney World, Universal Orlando Resort, and Disneyland® Paris. Founded in 2002, we've sold over 15 million tickets and earned the trust of more than 5 million customers. In 2006, we became the first company ever to sell 1 million Walt Disney World visits in a single year, a feat we've repeated every year since. As proud members of ABTOT, every hotel + ticket package booking is financially protected, and our reach goes far beyond Orlando and Paris: from Universal Studios Hollywood to Dubai, Abu Dhabi, Rome and beyond, we're the UK's most trusted partner across the world's best theme parks and attractions. 

And perhaps most importantly, as a 100% employee-owned company, everyone here has a stake in making your holiday brilliant!
 

Our Story

Every great theme park holiday starts long before you reach the gates. Back in 2002, our founder Oliver Brendon wanted UK families to arrive with real tickets in hand, ready to head straight for the rides. So he set up Attraction Tickets Direct with £10,000 and a simple promise: Real Tickets, Real Value, Real Fast.

Almost 25 years on, that promise hasn't changed. Here's a snapshot of how we got here:

  • 2002: Oliver founded Attraction Tickets Direct, and within six months we became an official Walt Disney World ticket seller.
  • 2006: We became the first company ever to sell 1 million Walt Disney World visits in a single year, and made The Sunday Times Fast Track 100, as the 18th fastest-growing company in the UK. 
  • 2007 - 2012: We launched Attraction Tickets Direct internationally, with dedicated sites for Ireland, Germany and Brazil
  • 2017: We sold over £100 million of tickets and holidays in a single year, without ever taking outside investment.
  • 2019: Attraction Tickets Direct became AttractionTickets.com.
  • 2022 - 2023: We expanded our international presence with sites dedicated to The Netherlands, Australia and the US.
  • 2025: We became employee-owned, so the people who help plan your trip now own the company.

 

From Attraction Tickets Direct to AttractionTickets.com

In 2019, we modernised our brand by dropping the word ‘Direct’ and adopted the name our customers already referred to us by. New name, same team, same promise. 

Today, AttractionTickets.com is a team of over 140 theme park fans in Brixton, London, still led by Oliver. Whether it's your first trip to Orlando or your fifteenth, we're here to help you plan it, because our mission is still the same: to Add Happiness® to every holiday.

 

Quick facts about AttractionTickets.com

Brand/ Trading Name

AttractionTickets.com

Also Known As

Attraction Tickets Direct

Attraction Tickets

ATD Travel Services

Company Name

Attraction Tickets Ltd

What we do

Attractions, hotels and theme park holiday packages

Founded

2002

Founder and CEO

Oliver Brendon

Former name

Attraction Tickets Direct (until 2019)

Sister site

DoSomethingDifferent.com (B2B attraction tickets for the travel trade)

Ownership

Employee-owned since 25 March 2025, via an Employee Ownership Trust (EOT)

Head Office

372 Coldharbour Lane, London SW9 8PL

Registered office address

2nd Floor Nucleus House, 2 Lower Mortlake Road, Richmond, United Kingdom, TW9 2JA

Team size

100 to 200 employees

Tickets sold

15 million+ since 2002

Customers

5 million+ since 2002

Official partners

Walt Disney World Resort, Universal Orlando Resort, Disneyland® Paris, Disneyland Resort (California), Universal Studios Hollywood, SeaWorld Parks & Entertainment, Discovery Cove, Kennedy Space Center Visitor Complex, LEGOLAND Florida Resort, Yas Island Abu Dhabi, PortAventura World, Loro & Siam Parque, Merlin Entertainments 

Financial protection

ABTOT member. All hotel and ticket packages are financially protected

Markets

UK, Ireland, Australia, Netherlands, Germany, US

 

Why Book With AttractionTickets.com

Every booking with AttractionTickets.com comes with three promises we've kept since 2002: Real Tickets, Real Value, with Real Fast delivery. Here's what you get when you book with us.

 

Real Tickets

  • Gate-ready theme park tickets: We send official digital tickets for the major theme parks and attractions. Just scan your smartphone at the gate, and you're in.*
  • No vouchers, no exchange queues: Some sellers send a voucher you have to swap at the park, which eats into your first morning. A voucher can even be refused if the seller hasn't paid the park. With us, you always get the real gate-ready ticket.

 

Real Value

  • Always Cheaper than the Gate: We use our buying power to get great rates from the parks, so our tickets are always cheaper than the gate price. Our Lowest Price Promise means if you find the same ticket cheaper from another ABTA or ABTOT member, we'll match it before you book, or refund the difference after.
  • No Hidden Extras: The price you see is the price you pay.
  • Buy Now, Pay Later: Pay in full, or secure Orlando tickets at today's prices with a deposit of just £50 per person, protecting you from price rises and exchange rate changes. Choose from two deposit types (both cancellable, one refundable), then pay off the balance as little or as often as you like in interest-free instalments. The final balance is due 6 weeks before you travel.
  • Change or Cancel for Free: Your first 2 changes to a booking are free (new prices may apply), and further changes are £10 per ticket. Most bookings can be cancelled for free, or you can add Flex Plus protection to cover cancellation fees.
  • Everything in one place: Combo tickets for Walt Disney World Resort, Universal Orlando Resort and SeaWorld Orlando, plus Express Passes, hotels and villas, all in one booking.
  • Expert hotel advice: Onsite or offsite at Walt Disney World, Universal Orlando Resort or Disneyland® Paris? We'll help you pick the right stay for your budget and plans, and our hotel guides break down the pros of every option. Need more room? Our Orlando Villas give the whole family more space.
  • Little extras: Many bookings come with free tickets, discount vouchers and our team's top tips to help you make the most of your trip.

 

Real Fast

  • Instant Ticket Delivery: Your gate-ready tickets go straight into your AttractionTickets.com account as soon as you've paid in full, often within minutes. We don't hold on to your money until the last minute, so you're ready to go whenever you are.

*Walt Disney World tickets need to be linked to a My Disney Experience account and a Disney MagicMobile pass or MagicBand for entry. Here's how it works.

 

Why Trust Us

When you're booking the holiday of a lifetime, you want to know you're in safe hands. Here's why AttractionTickets.com is the UK's No.1 theme park holiday specialist.

 

AttractionTickets.com in Numbers

  • Since 2002: Almost 25 years helping UK families book theme park holidays
  • The UK's No.1: Over 15 million tickets sold to more than 5 million customers, including 1 million Walt Disney World visits every year since 2006
  • Loved by customers: Rated 4.8 out of 5 on both Trustpilot and Feefo, from over 85,000 independent reviews
  • Award-winning service: Feefo Platinum Trusted Service Award, based on verified customer ratings
  • A team of 140+ experts: Based in UK, with a sales team who've made over 420 trips to Orlando and over 200 to Disneyland® Paris between them

 

Official Partners of the World's Best Theme Parks

We work directly with the biggest names in theme parks, so every ticket we sell is official. Many of these partnerships go back over 20 years. Our partners include:

We were also proud to be Disneyland Paris's official launch partner for World of Frozen, helping our customers be among the first to step into Arendelle.

Here's what a couple of our partners say about working with us:

"Congratulations to AttractionTickets.com on celebrating your 20-year anniversary. Thank you for 20 successful years selling Universal Orlando theme park tickets and hotels to our guests from all around the world."
 Dennis Quinn, Senior Vice President, Destination Sales, Universal Orlando Resort

"This milestone is yet another success for AttractionTickets.com, and one we are delighted to share with you. Congratulations for 20 fantastic years and thank you for making SeaWorld Parks & Entertainment a part of your success."
 Lisha Duarte, Sr. Director International Sales & Marketing, SeaWorld Parks & Entertainment Florida

 

Proud Members of ABTOT

AttractionTickets.com is a member of ABTOT (The Association of Bonded Travel Organisers Trust Limited), so you can book with total peace of mind:

  • Your money is protected: all hotel and ticket packages are financially protected. If we ever stopped trading, you'd get a full refund or be able to carry on with your holiday as planned.
  • It doesn't matter how you paid: You're covered either way.
  • We follow a strict code of conduct: So you can count on a high standard of service, every time.

Why is ABTOT important?

 

Over 5 Million Customers Since 2002

Back in 2002, buying theme park tickets before you flew wasn't something most UK families did. Oliver set out to change that, and AttractionTickets.com became one of the very first UK companies to make it simple.

Almost 25 years on, we're still the UK's No.1 theme park holiday specialist:

  • We've led the way from the start: In 2006, we became the first company ever to sell 1 million Walt Disney World visits in a single year. We've hit that milestone every year since.
  • We do it at scale: Over 15 million tickets later, more than 5 million customers have trusted us with their holiday, and many come back trip after trip.
  • We've grown with the parks: We started with Orlando theme park tickets in 2002. Today, you can book tickets, hotels and villas with us across Orlando, Paris, Los Angeles, Dubai, Abu Dhabi, Spain and the UK.

 

Travel-Obsessed Experts, Just a Call Away

When you call AttractionTickets.com, you'll speak to our dedicated team in the UK. And they really know their stuff:

  • Our dedicated Sales team have done an incredible 420+ trips to Orlando and 200+ trips to Disneyland Paris between them! 
  • Evie has been to Disneyland® Paris 76 times (and counting!)
  • Claire has visited Orlando around 50 times, from every park to the hotels and villas
  • Sarah holds annual passes for both Walt Disney World and Disneyland® Paris
  • Michelle even lived in Orlando for a year

Whether you're travelling with a baby, teens or the grandparents, we've done it ourselves, and we're here to help.

Call us free on 0800 223 0324, 9am to 7pm Monday to Friday and 9am to 5pm at weekends (UK Time). You can also reach us by live chat, email or social media.

Meet our experts

 

Real Reviews From Real Travellers

Nothing makes us happier than hearing about your holiday! Thousands of you share your stories with us every year, and here are just a few of our favourites.

"Easy to use, great value. Saved a lot of time vs queuing for tickets!"
 Nicole, Trustpilot

"I've booked with the AT team for years as I trust their expertise and knowledge. Everyone I've ever experienced either over the phone or online has welcomed me like a friend."
 Dibb user

We love seeing your magical moments too, so keep sharing them with us on The Dibb, Instagram and Facebook!

Read our reviews on Trustpilot | Read our reviews on Feefo

 

We Love What We Do

We don't just sell theme park holidays, we live and breathe them. 30% of our team have been with us for over ten years, and lots grew up visiting these parks with their own families. Now they're taking their kids, and helping you do the same.

  • We see it for ourselves: Every year, our team head out on fam trips with Walt Disney World, Universal Orlando Resort and our other partners worldwide. We try the rides and stay in the hotels, so our advice is always first-hand.
  • We share what we know: On our podcast, Jump The Queue, our experts share planning tips, honest opinions and insider strategies for getting the most from your trip.
  • We're in it together: As an employee-owned company, everyone here has a stake in making your holiday brilliant.

 

Awards & Recognition

We're proud of every award we've won, but nothing beats a happy customer. Here are a few highlights from over almost 25 years:

  • British Travel Awards (voted for by readers of The Sun and viewers of Sky Travel):
    • 11 x Winner: Best Attraction Ticket Provider 
  • Travolution Awards (judged by industry experts):
    • 9 x Winner: Best Attraction Website 
    • Travel Brand of the Year - 2020
    • Young Entrepreneur of the Year: Awarded to our founder, Oliver, in 2005

Average 4.8 out of 5

52,471 Reviews

  • 5 stars:

    Trusted Customer reviewed 11 Nov, 2026

  • 5 stars:

    Great service from start to finish highly recommended

    Michael Gardner reviewed 11 Nov, 2026

  • 5 stars:

    A great experience all round. Easy process and fantastic price!! Win win. Will defo use again and highly recommended

    Heidi Holdsworth reviewed 11 Nov, 2026

View all 52,471 customer reviews

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