General Information

• Who is eligible to receive a Disneyland Paris souvenir ticket?

  Everyone who pre-registers then makes a booking between 02/09/25 - midday 05/09/25 (for arrivals after 31st September 2025) will have our souvenir tickets included in their booking. You will receive 1x souvenir ticket for every person on your booking.

• What Disneyland Paris hotels are included?

  The following Disneyland Paris onsite hotels are included in this promotion:

  • Disneyland Hotel
  • Disney Hotel New York - The Art of Marvel
  • Disney Newport Bay Club
  • Disney Sequoia Lodge
  • Disney Hotel Cheyenne
  • Disney Hotel Santa Fe
  • Disney Davy Crockett Ranch 

• Can I pay a deposit for a Disneyland® Paris hotel and ticket package?

  There is no need to pay in full at the time of booking if you are looking to book a Disneyland® Paris Hotel Package more than 6 weeks in advance.

  For customers looking to book a Disneyland® Paris Hotel + Ticket Package, you can secure your arrangements with just a £25 per room deposit. Customers adding return Eurostar journeys to their package can secure arrangements with a 30% deposit.  

  Your deposit secures your Disneyland® Paris booking and you can pay off your holiday balance gradually via your AttractionTickets.com Customer Account or by calling our sales team. Your final balance is due 6 weeks before your check-in date.

   

• At what point can I cancel my Disneyland® Paris Hotel Package without losing my deposit?

  For customers booking a Disneyland® Paris Hotel + Ticket Package, you can cancel your booking and receive a full refund if you cancel 8 days or more before your Disneyland Paris Hotel check-in date. 

  If you have purchased a Disneyland® Paris Hotel + Ticket + Eurostar Package you can cancel your booking and receive a full refund on the Hotel + Ticket when cancelling 8 days or more before your Disneyland Paris Hotel check-in date. The Eurostar element of the package is non-refundable and a 100% cancellation charge will apply when cancelling. 

• How do I access my AttractionTickets.com Customer Account to view my Disneyland Paris Booking?

  To access your AttractionTickets.com customer account go to: https://www.attractiontickets.com/en/customer/login.

  Customers just need their booking reference and the email used at the time of booking to view their arrangements and download their travel documentation. 

• Is your Disneyland® Paris added value offer of 10 free photos the same as Disney's PhotoPass?

  No, this is a separate product/offer. We will send you a link so that you can upload 10 of your favourite photos from your Disneyland® Paris trip, and they will be printed and sent to your address to keep. Please see our Free Disneyland® Paris Holiday Prints Special Offer page for further details. 

  PhotoPass is a paid-for Disneyland® Paris service that can be added to your reservation for a cost - call the team on 0800 221 8012 for more details.

• Where can I collect get my Disneyland® Paris spending money?

  You can collect your spending money at check-in at your Disneyland® Paris hotel. This will be given to you as one €50 gift card or one €50 and one €25 gift card.

• What is the personalisation on the souvenir ticket?

  Each ticket will be personalised with the departure date and passenger details provided at the time of booking. 

• How will I receive my souvenir tickets?

  Tickets will be posted to the address provided at booking, with an estimated dispatch time of 10-14 days. Tickets will be individually wrapped in a special envelope, but will be delivered in plain packaging to avoid spoiling any surprise bookings. 

Ticket Information

• I only want to book Disneyland Paris tickets, how far in advance can these be booked?

  Disneyland Paris tickets can currently be booked for arrivals up to and including March 28th 2026. If you would like to book for dates later than this, sign up to our mailing list to know when more dates become available.