One World Observatory Tickets

General Information

• What is the One World Observatory?

  Located at the top of the tallest building in the Western Hemisphere, on the 100th, 101st and 102nd floors of One World Trade Center, the One World Observatory offers views of New York City’s iconic sights, surrounding waters and skyline. The guest experience goes beyond the amazing view as visitors can explore the levels of the Observatory filled with innovation, inspiration and an incredible elevator ride to the top.

• Are pushchairs allowed?

  Yes, pushchairs are allowed at the One World Observatory, but you will be asked to remove your child and fold your pushchair up for access to the elevators as well as the escalators within the experience.

• Can I take pictures?

  Of course! The One World Observatory encourages all guests to take as many personal photos or video with hand held devices as they would like.

Ticket Information

• What are timed tickets?

  Your One World Observatory ticket is good for the time and date printed on the ticket. Just arrive at least 15 minutes prior to your entry time, there is no need to wait in line for entry to the building.

• What if I arrive later than my entry time?

  Late arrivals will be accommodated based on capacity. However, you may be required to wait until the first possible open time slot. We strongly encourage you to arrive earlier than your scheduled time to avoid any delays.

Accessibility

• Is One World Observatory accessible to guests with disabilities?

  One World Observatory – including its exhibits and amenities – are accessible to individuals with disabilities. Guests requiring assistance (e.g., auxiliary aids or services), should contact the Guest Services office at 844-OWO-1776 or Guest Services Desk, in advance of their visit.

Restrictions

• Is smoking permitted at One World Observatory?

  No, smoking is not permitted anywhere within the Observatory including the outside West Plaza.

• We are visiting prior to going to the airport; can we bring our luggage with us?

  No, luggage is not allowed in the One World Observatory. Only bags/backpacks/packages no larger than 25” high x no more than 17” wide and no more than 9″ deep are permitted. There are no lockers or storage capabilities available for personal items.